Restaurant GM: Lead Operations, People & Profit

Rackson Restaurants, LLC; Cleveland (OH); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Bonus program

401(k) plan

Medical/Dental/Vision

Paid time off

Career development

Scholarships

People-first culture

Values-based leadership

Job summary

Rackson Restaurants, LLC is seeking a Restaurant General Manager to oversee all restaurant operations, staff management, and customer service. You will drive financial performance, ensuring smooth daily operations and guest satisfaction, while leading by example to develop team members.

The role requires hands-on leadership, strong communication, and the ability to work with the above-store team to execute the business plan and optimize profitability.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent restaurant management experience.
• English communication required; Spanish helpful.
• P&L experience and leadership in a customer service setting.

Responsibilities

• Oversee all aspects of restaurant operations, staff management and customer service.
• Ensure financial performance and drive profitability while delivering guest satisfaction.
• Work hands-on as needed and develop talent within the team.
• Lead by example and partner with the above-store team to execute the business plan.

Skills

Strong leadership

Communication skills

Spanish comprehension

P&L experience

Self-motivated

Education

High school diploma or equivalent restaurant management experience

Tools

POS skills

Job description

Rackson Restaurants, LLC is seeking a Restaurant General Manager to oversee all restaurant operations, staff management, and customer service. You will drive financial performance, ensuring smooth daily operations and guest satisfaction, while leading by example to develop team members.

The role requires hands-on leadership, strong communication, and the ability to work with the above-store team to execute the business plan and optimize profitability.