Shift General Manager — Fast-Food Ops & Growth

Workstream; Lakewood (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Bonus program

401(k) with match

Medical/Dental/Vision insurance

Paid time off

Job summary

Rackson is seeking an Assistant General Manager to oversee shift operations, support a management team, and drive guest satisfaction. The AGM will help train staff, ensure food safety, and maintain brand standards while supporting financial performance and cost control.

Ideal candidates bring fast-food management experience, strong leadership, and the ability to manage labor and cash procedures. English communication is required, with Spanish helpful for a diverse restaurant team.

Qualifications

• Minimum age 18 with high school diploma or restaurant management experience.
• Strong leadership and people management skills are essential.
• Knowledge of food safety procedures and standard operating systems.
• Ability to manage operations, costs, and cash handling practices.
• Good English communication; Spanish may help in a diverse team.

Responsibilities

• Oversee all restaurant activities during the shift and ensure smooth operations.
• Lead staff, train, and monitor performance to meet brand standards.
• Maintain safety, cleanliness, and food quality across service areas.
• Control costs, manage labor, and ensure accurate cash handling.
• Coordinate with management on policy execution and guest satisfaction.

Skills

Leadership

Staff management

English communication

Spanish helpful

Food safety

Operations management

Accountability

Education

High school diploma

Job description

Rackson is seeking an Assistant General Manager to oversee shift operations, support a management team, and drive guest satisfaction. The AGM will help train staff, ensure food safety, and maintain brand standards while supporting financial performance and cost control.

Ideal candidates bring fast-food management experience, strong leadership, and the ability to manage labor and cash procedures. English communication is required, with Spanish helpful for a diverse restaurant team.