People-First Front Desk Specialist — Growth & Benefits

First American; Anchorage (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

First American's Direct division is seeking an entry-level front desk receptionist to greet visitors and answer calls in Anchorage, Alaska.

You will operate a multi-line phone system, direct callers, and support office operations. The role involves handling mail, supplies, and basic document preparation, with opportunities to develop prior to more advanced roles.

This position emphasizes people-first service, teamwork, and reliability in a supportive office environment.

Qualifications

• Proficiency with Microsoft Office applications.
• Ability to read and interpret safety rules and procedures.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Responsive to customer needs and requests; meets commitments.

Responsibilities

• Greets and directs visitors in office.
• Operates multi-line telephone system and directs calls.
• Monitors visitor access and issues passes when required.
• May order, receive and maintain office supplies.
• May receive, sort and route mail.
• Assist other employees by gathering, checking, and preparing documents; set up appointments; assemble packages.

Skills

MS Office

Reading documents

Report writing

Public speaking

Customer service

Education

High School diploma or equivalent

Job description

First American's Direct division is seeking an entry-level front desk receptionist to greet visitors and answer calls in Anchorage, Alaska.

You will operate a multi-line phone system, direct callers, and support office operations. The role involves handling mail, supplies, and basic document preparation, with opportunities to develop prior to more advanced roles.

This position emphasizes people-first service, teamwork, and reliability in a supportive office environment.