People-First Employee Relations Specialist I

Frost Bank; San Antonio (TX); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical dental vision insurance

401(k) matching

Paid holidays & PTO

Tuition reimbursement

Employee Assistance Program

Referral bonus

Job summary

Frost Bank in San Antonio, TX is seeking an Employee Relations Specialist I to support employees, counsel managers, and assist with recruiting for non-exempt roles. You will participate in new hire orientation, maintain payroll information, and ensure compliance with federal, state, and local laws while upholding Frost Bank’s integrity and service standards.

The role emphasizes empathetic guidance, problem-solving, and building trust across the organization with a focus on creating a positive

Qualifications

• Bachelor's degree or equivalent experience.
• Strong interviewing and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Recruit, interview, and hire qualified applicants for non-exempt positions; collaborate with managers to understand required skills.
• Handle employment-related inquiries from applicants, employees, and supervisors.
• Conduct Exit Interviews.
• Enter and maintain payroll information (hourly rates, salaries, bonuses, etc.).
• Counsel and guide employees on work-related situations.
• Present New Hire Induction and Orientation to acclimate new employees and strengthen culture.
• Maintain compliance with employment laws and regulations; administer FMLA and ADA requests.

Skills

Bachelor's degree

Interviewing

Communication

MS Office

Education

Bachelor's degree in a relevant field

Tools

Payroll system

Microsoft Excel

Job description

Frost Bank in San Antonio, TX is seeking an Employee Relations Specialist I to support employees, counsel managers, and assist with recruiting for non-exempt roles. You will participate in new hire orientation, maintain payroll information, and ensure compliance with federal, state, and local laws while upholding Frost Bank’s integrity and service standards.

The role emphasizes empathetic guidance, problem-solving, and building trust across the organization with a focus on creating a positive