People-First Customer Service & Equipment Support

U-Haul International, Inc.; Flagstaff (AZ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Life insurance

Paid holidays

Employee stock ownership plan (ESOP)

Job summary

U-Haul International, Inc. in Flagstaff, AZ is seeking a Customer Service Representative to greet customers and help with U-Haul products and services on-site. You will use U-Scan tech to manage rentals, move and hook up trucks, inspect equipment, and answer questions with a strong emphasis on safety.

The role offers on-the-job education, opportunities for advancement, and a supportive team culture at a busy retail location.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Flagstaff, AZ is seeking a Customer Service Representative to greet customers and help with U-Haul products and services on-site. You will use U-Scan tech to manage rentals, move and hook up trucks, inspect equipment, and answer questions with a strong emphasis on safety.

The role offers on-the-job education, opportunities for advancement, and a supportive team culture at a busy retail location.