Customer Service Pro: Rentals, Tech & Gear Help

U-Haul International, Inc.; Wickenburg (AZ); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays

Vacation

Sick days

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Wickenburg, AZ to be the face of our service team. You will assist customers, manage rentals with U-Scan, and help with loading, unloading, and inspecting equipment.

The role offers on-the-job education and the chance to advance within a supportive environment. Benefits include health plans, paid holidays, vacation and sick days (where eligible), life insurance and a robust employee program.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Team orientation

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Wickenburg, AZ to be the face of our service team. You will assist customers, manage rentals with U-Scan, and help with loading, unloading, and inspecting equipment.

The role offers on-the-job education and the chance to advance within a supportive environment. Benefits include health plans, paid holidays, vacation and sick days (where eligible), life insurance and a robust employee program.