Customer Service & Equipment Care Specialist

U-Haul International, Inc.; Thatcher (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Mindset App Reimbursement

Health insurance

Prescription plans

Holidays & vacation

Life insurance

Legal program

Auto/Home insurance

Product discounts

401(k) Savings

ESOP

24-hour physician

Travel insurance

EAP

Identity Theft Protection

Critical Illness Insurance

SmartDollar Program

Job summary

U-Haul International, Inc. in Thatcher, AZ is seeking a friendly Customer Service Representative to be the face of our exceptional service. You will work with a supportive team to assist customers, inspect and maintain equipment, and use up-to-date technology to dispatch and return rentals.

The role offers on-the-job education, opportunities for advancement, and a wide range of benefits. This is a hands-on position with paid interviews and a sign‑on bonus program.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Thatcher, AZ is seeking a friendly Customer Service Representative to be the face of our exceptional service. You will work with a supportive team to assist customers, inspect and maintain equipment, and use up-to-date technology to dispatch and return rentals.

The role offers on-the-job education, opportunities for advancement, and a wide range of benefits. This is a hands-on position with paid interviews and a sign‑on bonus program.