People-First Branch Leader

JPMorgan Chase & Co.; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager for a Chase Branch in Phoenix.

You will lead day-to-day branch operations, coach a team, and drive growth in deposits and investments while delivering exceptional client experiences and leveraging cutting‑edge financial solutions. You will represent our brand with hospitality, ensure risk controls, and develop staff to meet evolving client needs in a dynamic banking environment.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Motivate the branch team by embodying our culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Lead the branch to grow deposits and investments using the Branch Scorecard.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Develop a high‑performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development to keep skills sharp.
• Forge relationships with local businesses to strengthen branch presence and community ties.
• Maintain a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Tech adoption

Relationship building

Communication

Strategic planning

Travel readiness

Education

Bachelor’s degree or military equivalent

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a Branch Manager for a Chase Branch in Phoenix.

You will lead day-to-day branch operations, coach a team, and drive growth in deposits and investments while delivering exceptional client experiences and leveraging cutting‑edge financial solutions. You will represent our brand with hospitality, ensure risk controls, and develop staff to meet evolving client needs in a dynamic banking environment.