Client-Centric Branch Leader

JPMorgan Chase & Co.; Town of Florida (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in New York City seeks an experienced Branch Manager to lead a branch team, grow deposits and investments, and deliver exceptional customer service.

You will manage daily operations, drive performance, and coach staff to achieve results while maintaining strong risk controls and regulatory compliance. The role emphasizes people leadership, collaboration with local businesses, and leveraging technology to improve client experiences.

Qualifications

• Leads branch teams with clear vision and culture.
• Proven coaching and empowerment to achieve results.
• Handles multiple priorities and growth plans.
• Keeps strong risk and controls and policy adherence.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Education

High school diploma

College degree

Military equivalent

Tools

NMLS

Job description

JPMorgan Chase & Co. in New York City seeks an experienced Branch Manager to lead a branch team, grow deposits and investments, and deliver exceptional customer service.

You will manage daily operations, drive performance, and coach staff to achieve results while maintaining strong risk controls and regulatory compliance. The role emphasizes people leadership, collaboration with local businesses, and leveraging technology to improve client experiences.