Branch Leader: Growth, Service & Community Impact

JPMorgan Chase & Co.; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Branch Manager Training Program

Travel for training

Job summary

JPMorgan Chase & Co. in Phoenix, AZ is seeking a Branch Manager to lead daily branch operations, promote a welcoming client experience, and drive growth in deposits and investments.

You will coach a team, manage priorities, and uphold strong risk controls while representing the bank’s culture and leveraging advanced financial technology. The role requires a passion for exceptional client service, proven leadership, and the ability to work flexible hours, including weekends and evenings.

Qualifications

• Must demonstrate a passion for creating exceptional experiences and setting the tone in the branch.
• Proven leadership track record in coaching and empowering employees to achieve results.
• Ability to manage competing priorities and develop growth plans in a branch setting.
• Strong decision-making skills to navigate fast-paced, changing environments.
• Experience maintaining a strong risk and control environment and adherence to policies.
• Ability to educate and connect team, partners, and clients with technology.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our culture and values.
• Grow deposits and investments by leveraging the Branch Scorecard and strategic planning.
• Understand and meet client needs to build lasting relationships and trust.
• Coach and develop the team to boost morale and performance.
• Encourage ongoing learning and development to stay ahead in the industry.
• Build relationships with local businesses to strengthen branch presence and community engagement.
• Maintain strong risk controls and ensure policy compliance across operations.

Skills

Leadership

Coaching

Customer focus

Multitasking

Decision-making

Risk awareness

Technology mindset

Flexibility

Education

High school diploma / GED

Job description

JPMorgan Chase & Co. in Phoenix, AZ is seeking a Branch Manager to lead daily branch operations, promote a welcoming client experience, and drive growth in deposits and investments.

You will coach a team, manage priorities, and uphold strong risk controls while representing the bank’s culture and leveraging advanced financial technology. The role requires a passion for exceptional client service, proven leadership, and the ability to work flexible hours, including weekends and evenings.