Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase & Co.; Gilbert (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Gilbert, AZ is seeking a Branch Manager to lead daily operations, grow deposits and investments, and coach a high‑performing team. You will deliver exceptional client experiences and uphold our culture of service, heart, curiosity, courage, and excellence.

You will guide staff through strategic planning, risk management, and community engagement while adapting to a fast‑paced financial services environment and ensuring strict adherence to policies and controls.

Qualifications

• You are a leader who can set the tone in the branch and cultivate a dynamic, engaging culture.
• You have a proven track record of coaching and empowering employees to achieve results.
• You can manage multiple priorities in a fast-paced branch setting while planning for growth.

Responsibilities

• Motivate the branch team by articulating a clear vision and upholding Chase's values.
• Drive branch goals by using the Branch Scorecard to grow deposits and investments.
• Understand and meet client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and recognition.
• Promote ongoing learning and development to keep skills sharp.
• Build relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment by adhering to policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Technology adoption

Customer relationships

Retail banking experience

Branch operations

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Gilbert, AZ is seeking a Branch Manager to lead daily operations, grow deposits and investments, and coach a high‑performing team. You will deliver exceptional client experiences and uphold our culture of service, heart, curiosity, courage, and excellence.

You will guide staff through strategic planning, risk management, and community engagement while adapting to a fast‑paced financial services environment and ensuring strict adherence to policies and controls.