Branch Manager: Lead Team, Grow Deposits & Client Experience

Socket.dev; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a Phoenix-area branch, delivering exceptional client service and fostering a welcoming culture. You will coach the team, manage deposits and investments, oversee operations, and ensure risk controls align with policy.

The role requires weekend/evening availability and prior leadership experience in retail banking. Join a team focused on hospitality, technology-driven solutions, and community engagement while driving branch growth and maintaining the

Qualifications

• Experience leading a branch or retail banking team.
• Proven ability to coach staff and drive results.
• Strong focus on customer experience and relationship building.
• Knowledge of risk management and regulatory compliance.
• Ability to manage multiple priorities in a fast-paced environment.
• Wamiliarity with banking products and operational processes.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging performance metrics to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrations.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community ties.
• Ensure a strong risk and control environment by adhering to policies and exercising sound judgment.

Skills

Leadership

Team Coaching

Strategic Growth

Risk & Compliance

Customer Experience

Branch Operations

Education

High School Diploma

GED or foreign equivalent

Job description

Chase is seeking a Branch Manager to lead a Phoenix-area branch, delivering exceptional client service and fostering a welcoming culture. You will coach the team, manage deposits and investments, oversee operations, and ensure risk controls align with policy.

The role requires weekend/evening availability and prior leadership experience in retail banking. Join a team focused on hospitality, technology-driven solutions, and community engagement while driving branch growth and maintaining the