People-First Assistant Manager: Growth & Ops

Abercrombie & Fitch Co.; North Carolina, United States, Northern America, Americas; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Health Insurance

Life Insurance

Assistance Program

Parental Leave

401(k) Match

Training & Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager for the Hanes Mall location to drive sales and deliver exceptional customer service.

You will oversee daily store operations, manage opening and closing routines, and lead a team to execute visual merchandising and product knowledge. The role emphasizes recruiting, training, and developing staff while maintaining brand standards in a fast-paced environment.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Team leadership

Communication skills

Sales driven

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager for the Hanes Mall location to drive sales and deliver exceptional customer service.

You will oversee daily store operations, manage opening and closing routines, and lead a team to execute visual merchandising and product knowledge. The role emphasizes recruiting, training, and developing staff while maintaining brand standards in a fast-paced environment.