People-First Assistant Manager | Fast-Paced Growth

burgerking; Streator (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship/education support (eligibl

Employee discounts

Emergency fund

Wellness program

Shift scheduling flexibility

Job summary

Burger King in Illinois is seeking a hands-on supervisor to lead a fast-paced restaurant team in Streator. You will mentor and train staff, ensure top-notch guest service, and balance cost controls with quality and cleanliness. This role offers growth opportunities within a growing franchise.

Join a team that values servant leadership, team motivation, and consistent coaching to deliver memorable guest experiences. Applicants must be flexible with shifts, including weekends.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders-Puts your people and restaurant first-not yourself.
• Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back.
• Administration-Maintains balance between high-quality experience and financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Active coaching of brand service behaviors-train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure guests’ expectations are met.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with the Restaurant General Manager to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC is met.
• Reviews inventory and orders; implements cost controls.
• Monitors people charts and production planning and makes adjustments.
• Creates and monitors schedule and onboarding for new team members.
• Implements action plans addressing employee needs and OA.

Skills

Leadership

Guest service

Teamwork

Communication

Conflict resolution

Education

High school diploma

Job description

Burger King in Illinois is seeking a hands-on supervisor to lead a fast-paced restaurant team in Streator. You will mentor and train staff, ensure top-notch guest service, and balance cost controls with quality and cleanliness. This role offers growth opportunities within a growing franchise.

Join a team that values servant leadership, team motivation, and consistent coaching to deliver memorable guest experiences. Applicants must be flexible with shifts, including weekends.