Shift Supervisor: Fast-Paced Team Leader

burgerking; Streator (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Streator, IL is seeking a capable Shift Supervisor to lead team members and ensure top-notch customer service during fast-paced shifts. You will supervise, train, and motivate staff, handle orders promptly, and resolve customer concerns while maintaining inventory and cash controls.

The role requires reliable transportation, strong written and verbal skills, and the ability to work in a busy environment.

Qualifications

• Team leadership and supervision experience.
• Strong customer service and interpersonal skills.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Team leadership

Customer service

Job description

Burger King in Streator, IL is seeking a capable Shift Supervisor to lead team members and ensure top-notch customer service during fast-paced shifts. You will supervise, train, and motivate staff, handle orders promptly, and resolve customer concerns while maintaining inventory and cash controls.

The role requires reliable transportation, strong written and verbal skills, and the ability to work in a busy environment.