Shift Manager - Fast-Paced Team Leader

burgerking; Illinois; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King Franchise in Illinois is seeking a motivated restaurant professional to supervise daily operations, train and lead team members, and ensure fast, accurate, courteous service. This role supports shift changes, enforces standards, and helps maintain a positive guest experience in a busy dining environment.

Responsibilities include supervising staff, taking inventories, handling cash with accuracy, resolving guest concerns, and promoting a safe, productive workplace.

Qualifications

• Excellent customer service and communication skills.
• Ability to supervise and train team members and lead in a fast-paced setting.
• Strong math skills and attention to detail for cash handling and inventory.
• Reliable transportation and dependable work ethic.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Communication

Reliable transportation

Job description

Burger King Franchise in Illinois is seeking a motivated restaurant professional to supervise daily operations, train and lead team members, and ensure fast, accurate, courteous service. This role supports shift changes, enforces standards, and helps maintain a positive guest experience in a busy dining environment.

Responsibilities include supervising staff, taking inventories, handling cash with accuracy, resolving guest concerns, and promoting a safe, productive workplace.