People-First Admin Assistant | Great Benefits & Growth

Acme Tools; Cedar Rapids (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO from day 1

6 paid holidays

Employee discounts

Medical, dental, and vision insurance

401K with company matching

Company-paid life insurance

FSAs for Medical and Dependent Care

Disability insurance

Collaborative work environment

Job summary

Acme Tools in Cedar Rapids, IA is hiring an Administrative Assistant to greet customers, manage sales orders, schedule service work, and support the sales team. The role emphasizes strong organizational skills, attention to detail, and excellent customer service in a fast-paced, family-owned setting.

You will handle daily office duties, assist with onboarding, file paperwork, and maintain office supplies while upholding safety and reliability.

Qualifications

• Associate degree or equivalent experience.
• Excellent customer service, organization, teamwork, and communication skills.
• Strong computer skills and proficiency with Microsoft Office Suite (Excel, Outlook, Word, etc.).

Responsibilities

• Assisting the sales team in greeting, welcoming, directing, assisting, engaging, and qualifying customers in-store.
• Answering and facilitating incoming calls.
• Entering and updating sales orders.
• Processing dealer financing and titles for new and used equipment.
• Providing support to the sales team and ensuring a smooth sales process by responding to customer and product queries.
• Assisting with showroom setup, organization, and preparing for shows and other events.

Skills

Customer service

Organization

Teamwork

Communication

Multi-tasking

Attendance

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Acme Tools in Cedar Rapids, IA is hiring an Administrative Assistant to greet customers, manage sales orders, schedule service work, and support the sales team. The role emphasizes strong organizational skills, attention to detail, and excellent customer service in a fast-paced, family-owned setting.

You will handle daily office duties, assist with onboarding, file paperwork, and maintain office supplies while upholding safety and reliability.