Administrative Assistant - Full-Time with Benefits & PTO

Acme Tools; Iowa; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO from Day 1

Paid Holidays

Employee Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401K with Match

Company Paid Life

FSA

Disability Insurance

Voluntary Life

Collaborative Environment

Job summary

Acme Tools in Cedar Rapids, IA is seeking an Admin Assistant to join our friendly, family-owned team. You will greet customers, support sales, process orders, and coordinate showings and events, ensuring a smooth in-store experience.

The ideal candidate is organized, detail-oriented, and customer-focused, with strong Microsoft Office skills and reliable attendance. Weekend work may be required on occasion, with a supportive work environment and competitive benefits.

Qualifications

• Excellent customer service, organization, teamwork, and communication skills.
• Strong computer skills and proficiency with Microsoft Office Suite (Excel, Outlook, Word, etc.).
• The ability to multi-task and analyze information.
• The ability to work on weekends if needed.
• Must have prompt and reliable attendance.

Responsibilities

• Assisting the sales team in greeting, welcoming, directing, assisting, engaging, and qualifying customers in-store.
• Answering and facilitating incoming calls.
• Entering and updating sales orders.
• Requesting service work to be performed and ordering service parts.
• Processing dealer financing and titles for new and used equipment.
• Providing support to the sales team and ensuring a smooth sales process by responding to customer and product queries.
• Assisting with showroom setup, organization, and preparing for shows and other events (merchandising, catering, decorating, etc.).
• Routinely filing, faxing, and organizing sales paperwork.
• Accurately calculating and handling register balances, bank deposits, and petty cash.
• Following up with vendors on missed shipments and coordinating solutions.
• Assisting with new hire onboarding processes (paperwork, setting up training, coordinating pre- and post-employment testing, etc.).
• Maintaining existing employee paperwork.
• Various administrative duties (organizing payments, preparing spreadsheets, assisting in filing over/short reports, following up with vendors, distributing mail, maintaining office supply levels, etc.).
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity.
• Assisting other departments with duties when needed.
• Completing related tasks as assigned.

Skills

Customer service

Organization

Communication

Multi-tasking

Attendance reliability

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Acme Tools in Cedar Rapids, IA is seeking an Admin Assistant to join our friendly, family-owned team. You will greet customers, support sales, process orders, and coordinate showings and events, ensuring a smooth in-store experience.

The ideal candidate is organized, detail-oriented, and customer-focused, with strong Microsoft Office skills and reliable attendance. Weekend work may be required on occasion, with a supportive work environment and competitive benefits.