PEOPLE & CULTURE MANAGER

Crescent Hotels & Resorts; Milwaukee (WI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a People & Culture Manager to enhance HR functions and foster a positive workplace culture. This leadership role requires a strategic thinker passionate about hospitality and talent development. You will be responsible for recruitment, employee engagement, and compliance with labor laws. Join a team dedicated to providing exceptional experiences and enjoy competitive salaries, flexible scheduling, and travel discounts. Embrace a career where you can truly shine and make a difference in a vibrant hospitality environment.

Benefits

Health & Wellness Programs

401K Matching Program

Flexible Scheduling

Travel Discounts

Exceptional Benefits for Eligible Associates & Family

Qualifications

• 5+ years of HR leadership experience in hospitality or related industry.
• Strong knowledge of employment laws and payroll processing.

Responsibilities

• Develop recruitment strategies and oversee onboarding for new hires.
• Foster an inclusive work environment and address employee concerns.

Skills

HR Leadership

Employee Engagement

Communication Skills

Problem-Solving Skills

Knowledge of Employment Laws

Education

Bachelor's Degree in HR or Business Administration

Tools

UKG/UltiPro Systems

Job description

Join to apply for the PEOPLE & CULTURE MANAGER role at Crescent Hotels & Resorts

Description

The Iron Horse is seeking a People & Culture Manager to join the team. This role will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement.

At Crescent Hotels & Resorts, we understand what it takes to be part of something great. We encourage you to bring your true self to work every day, celebrate you, and support your career journey. We offer health & wellness programs, top-tier learning and development, and travel discounts to nourish your inner explorer. We are excited for you to start your journey with us where You Belong. We Care. Shine Bright.

We are a team of hospitality professionals proud of the exceptional experiences we provide for our guests. Our associates are the shining stars of our success!

We Are Committed To Providing You With

• Highly competitive salary
• Exceptional benefits for eligible associates & family
• 401K matching program
• Flexible scheduling
• Discounts at Crescent managed properties in North America

What will I be doing?

Talent Management

• Develop and implement recruitment strategies for leadership and hourly hospitality roles.
• Oversee onboarding to ensure smooth integration of new hires.

Associate Relations & Engagement

• Foster an inclusive, positive work environment.
• Advise managers and associates on HR matters.
• Address and resolve employee concerns promptly.
• Organize engagement and recognition programs.

Training & Development

• Facilitate training to enhance skills and guest service.
• Oversee leadership development and succession planning.
• Ensure timely compliance training for all associates.

Compensation & Benefits

• Manage payroll in collaboration with Finance.
• Administer benefits including health, retirement, and wellness programs.
• Monitor industry trends for competitive compensation.

Compliance & Risk Management

• Ensure adherence to labor laws.
• Maintain HR records and documentation.
• Lead investigations and implement corrective actions.
• Support workplace safety and risk mitigation.

Required Skills & Qualifications

• 5+ years HR leadership experience, with at least 3 in a management role in hospitality or related industry.
• Bachelor's degree in HR, Business Administration preferred.
• Strong knowledge of employment laws.
• Experience with UKG/UltiPro systems and payroll processing.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced hospitality environment.