People & Culture Manager

Crescent Hotels & Resorts; Milwaukee (WI); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking hospitality company as a People & Culture Manager, where you'll lead HR functions and foster a vibrant workplace culture. This role emphasizes strategic thinking, talent development, and employee engagement, ensuring compliance with labor laws while enhancing the overall employee experience. With a commitment to health and wellness, flexible scheduling, and competitive benefits, this position offers an exciting opportunity to make a significant impact in a dynamic environment. If you're passionate about hospitality and people, this is the perfect place for you to shine.

Benefits

Highly competitive salary

Exceptional benefit plan

401K matching program

Flexible scheduling

Travel discounts

Qualifications

• 5+ years of HR leadership experience in hospitality or related industry.
• Proven advanced knowledge of employment laws and payroll processing.

Responsibilities

• Oversee HR functions, ensuring compliance with labor laws.
• Develop recruitment strategies to attract top hospitality talent.

Skills

HR Leadership

Employee Engagement

Compliance Knowledge

Communication Skills

Problem-Solving Skills

Education

Bachelor's Degree in Human Resources

Business Administration

Tools

UKG/UltiPro

Job description

The Iron Horse seeking a People & Culture Manager to join the team. This role will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement.

At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We are committed to providing you with:

• Highly competitive salary
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What will I be doing?

Talent Management:

• Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.
• Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

• Foster a positive, inclusive, and productive, issue-free work environment.
• Serve as a credible, visible and trusted advisor to managers and associates on HR matters.
• Timely address and resolve associate concerns, ensuring compliance with company policies.
• Organize associate engagement and recognition programs in alignment with Crescent’s associate recognition and communication initiatives.

Training & Development:

• Facilitate training programs to enhance associate job skills and guest service focus and delivery.
• Oversee leadership development and succession planning efforts.
• Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

• Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.
• Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

• Ensure compliance with federal, state, and local labor laws.
• Maintain up-to-date associate records and HR documentation.
• Lead workplace investigations and implement corrective actions as needed.
• Oversee workplace safety programs and support risk mitigation strategies.

Required skills/qualifications:

• 5+ years of HR leadership experience, with minimum 3 years in a Human Resource Management role in the hospitality or related industry.
• Bachelor's degree in human resources, Business Administration strongly preferred
• Proven advanced knowledge of employment laws.
• Proven experience with UKG/UltiPro systems and payroll processing.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work in a fast-paced hospitality environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.