People & Culture Leader for Growth

CertaSite, LLC; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plan

401K with match

Paid time off

Parental leave

Education reimbursement

Career growth

Job summary

CertaSite, LLC is seeking an experienced HR Manager to lead core HR practices across a fast-growing, multi-location organization. You will advise leaders and team members on employee relations, performance, compensation, benefits, and compliance while partnering with APi resources to leverage enterprise capabilities.

The role emphasizes policy development, leaves and accommodations, growth integration for new locations, and building strong relationships across branches, field operations, sales,

Qualifications

• Bachelor's degree in human resources, business, organizational leadership, or a related field.
• 5–7 years of progressive HR experience with broad responsibility across team member relations, performance management, compensation, benefits, policies, leaves, and employment compliance.
• Working knowledge of federal and state employment laws and HR compliance requirements.

Responsibilities

• Serve as a primary HR advisor to leaders and team members on workplace concerns, performance, attendance, conduct, conflict, corrective action, policy interpretation, and other employment matters.
• Coach managers through complex team member situations; conduct or support workplace investigations and recommend appropriate actions.
• Provide guidance on separations and other employment decisions, ensuring appropriate documentation, consistency, and sound judgment.
• Identify trends such as turnover or recurring team member issues and recommend practical, proactive solutions.
• Manage and improve performance management practices and annual review processes.
• Coach managers on setting expectations, providing feedback, documenting concerns, addressing underperformance, and strengthening accountability.
• Partner with Leadership Development Leader when manager capability gaps can be addressed through development, training, or coaching.
• Support compensation decisions and programs, including promotions, market adjustments, benchmarking, job evaluation, salary structures, internal equity, and annual planning.
• Support the administration and communication of team member benefits, serving as an escalation point and partnering with brokers, vendors, payroll, APi, and other resources as needed.
• Support annual benefit renewal and open enrollment activities.
• Develop, interpret, and maintain HR policies and the team member handbook, promoting consistent practices across locations and functions.
• Maintain knowledge of applicable federal, state, and local employment requirements and partner with legal counsel and APi resources as appropriate to manage compliance and employment risk.
• Oversee or coordinate leaves and accommodations, including FMLA, ADA, workers' compensation-related employment matters, and applicable state and local requirements.
• Ensure appropriate HR documentation, recordkeeping, reporting, postings, and related compliance practices.
• Support CertaSite's continued growth and acquisition integration, helping new locations and team members transition into CertaSite and applicable APi HR programs and practices.
• Identify opportunities to simplify, standardize, and improve HR processes and the overall team member experience.
• Build strong relationships across branches, field operations, sales, and corporate functions and develop a deep understanding of CertaSite's business and workforce.
• Partner with the L&D Leader, other HR team members, and APi HR resources to address business and talent needs and leverage available enterprise capabilities.

Skills

HR advisory

Employee relations

Performance management

Compensation & benefits

Policy interpretation

Leaves & accommodations

Compliance knowledge

Stakeholder collaboration

Education

Bachelor's degree in HR/related field

PHR/SPHR/SHRM certification (plus)

Job description

CertaSite, LLC is seeking an experienced HR Manager to lead core HR practices across a fast-growing, multi-location organization. You will advise leaders and team members on employee relations, performance, compensation, benefits, and compliance while partnering with APi resources to leverage enterprise capabilities.

The role emphasizes policy development, leaves and accommodations, growth integration for new locations, and building strong relationships across branches, field operations, sales,