HR Manager

CertaSite; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical plan (dental &/v

401K with company match

Paid time off & holidays

Education reimbursement

Career growth opportunities

Job summary

CertaSite is seeking an HR Manager to oversee our core HR practices, partnering with leaders across multiple locations to drive employee relations, performance, compensation, and compliance. This role serves as a trusted advisor and hands-on partner in a fast-growing environment.

You will coach managers, manage annual reviews, and help implement HR policies, leaves, and accommodation programs while ensuring legal compliance and alignment with APi resources as appropriate.

Qualifications

• Bachelor's degree in human resources, business, or related field preferred.
• 5-7 years of progressive HR experience across employee relations, performance, compensation and compliance.
• Experience coaching managers on complex people matters; knowledge of employment laws.

Responsibilities

• Advise leaders and team members on workplace concerns and performance.
• Coach managers through complex situations and conduct investigations.
• Manage performance reviews and strengthen accountability.
• Support compensation, benefits, annual planning and market benchmarking.
• Develop HR policies, ensure compliance, and manage leaves and accommodations.

Skills

Team member relations

Performance management

HR compliance

Coaching managers

Policy interpretation

Education

Bachelor's degree in HR or related field

PHR/SPHR/SHRM-CP/ SCP certification

Job description

ROLE OVERVIEW

CertaSite is a fast growing fire protection and life safety company focused on providing dependable simplified life safety solutions to customers CertaSite is an APi Group company providing access to the scale resources tools programs and expertise of a larger organization while maintaining a strong focus on the needs of CertaSites team members customers and business The HR Manager leads CertaSites core HR practices and serves as a trusted advisor to leaders and team members across a fast growing multi location organization The role provides practical business oriented support across team member relations performance management compensation and benefits HR policies and programs leaves and accommodations and employment compliance The HR Manager will partner with APi resources as appropriateleveraging capabilities rather than recreating them locallywhile ensuring solutions are practical and responsive to CertaSites business and workforce needs

WHAT YOU WILL BE DOING

• Team Member Relations & Manager Support Serve as a primary HR advisor to leaders and team members on workplace concerns performance attendance conduct conflict corrective action policy interpretation and other employment mattersCoach managers through complex team member situations; conduct or support workplace investigations and recommend appropriate actionsProvide guidance on separations and other employment decisions ensuring appropriate documentation consistency and sound judgmentIdentify trends such as turnover or recurring team member issues and recommend practical proactive solutions
• Performance Management Manage and improve CertaSites performance management practices and annual review processes Coach managers on setting expectations providing feedback documenting concerns addressing underperformance and strengthening accountability Partner with the Leadership Development Leader when manager capability gaps can be addressed through development training or coaching
• Compensation & Benefits Support compensation decisions and programs including promotions market adjustments benchmarking job evaluation salary structures internal equity and annual planning Support the administration and communication of team member benefits serving as an escalation point and partnering with brokers vendors payroll APi and other resources as needed Support annual benefit renewal and open enrollment activities
• Policies Compliance Leaves & Accommodations Develop interpret and maintain HR policies and the team member handbook promoting consistent practices across locations and functions Maintain knowledge of applicable federal state and local employment requirements and partner with legal counsel and APi resources as appropriate to manage compliance and employment risk Oversee or coordinate leaves and accommodations including FMLA ADA workers compensation related employment matters and applicable state and local requirements Ensure appropriate HR documentation recordkeeping reporting postings and related compliance practices
• Organizational Growth & HR Partnership Support CertaSites continued growth and acquisition integration helping new locations and team members transition into CertaSite and applicable APi HR programs and practices Identify opportunities to simplify standardize and improve HR processes and the overall team member experience Build strong relationships across branches field operations sales and corporate functions and develop a deep understanding of CertaSites business and workforce Partner with the L&D Leader other HR team members and APi HR resources to address business and talent needs and leverage available enterprise capabilities

QUALIFICATIONS

• Bachelors degree in human resources business organizational leadership or a related field preferred
• 5-7 years of progressive HR experience with broad responsibility across team member relations performance management compensation benefits policies leaves and employment compliance
• Demonstrated experience independently advising and coaching managers on complex team member and performance matters
• Working knowledge of federal and state employment laws and HR compliance requirements
• Experience in a multi location field based service construction industrial or similarly operational environment strongly preferred; experience with growth acquisitions or organizational change is a plus
• PHR SPHR SHRM CP SHRM SCP or other relevant HR certification is a plus

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Controlled climate office environment Local travel as needed; no overnight travel required Visit customer locations and may have meetings in field settings Required to sit for long periods of time eight hours or more per day and being frequently required to use monitor keyboard and phone

COMPANY PERKS

Work at a mission driven company focused on people

• Comprehensive medical plan options including dental and vision
• 401K plan with company match
• Generous paid time off paid holidays and paid parental leave
• Education reimbursement program
• Continued growth and expansion into new markets and products and services This is a unique opportunity to join a great team at a company that is rapidly expanding and evolving which may also bring significant potential for career growth