People & Culture HR Manager - Training, Engagement & Compliance

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 73,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability benefits

Employee Assistance Program

Paid time off

401(k) with company match

Job summary

Terranea Resort in Rancho Palos Verdes, CA is seeking a Human Resources Manager to oversee HR operations, associate relations, recruiting, training and development, and HR administration. You will ensure compliance with policies, manage performance evaluations, and drive engagement programs while upholding company standards and financial targets.

The role requires 2–5 years in HR, a Bachelor’s degree, and strong knowledge of labor laws.

Qualifications

• Minimum 2–5 years in a Human Resources role.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Strong knowledge of employment practices and applicable labor laws.

Responsibilities

• Maintain complete knowledge of and comply with all resort policies/procedures/standards.
• Resolve internal guests (associates) grievances ensuring satisfaction.
• Ensure high standards of personal appearance and grooming of staff.
• Design and update training materials, manuals, job aids, and SOPs to ensure consistency and clarity across departments.
• Support compliance training, including harassment and human trafficking prevention, safety, food safety, and regulatory requirements.
• Experience developing HR policies and employee engagement programs
• Provide guidance to managers in coaching, counseling and disciplinary actions
• Oversees annual compliance internal audits, associate engagement surveys and national certifications
• Develop and maintain all communication to associates
• Oversee and work with HR Coordinator in administration of UKG data entry
• Oversee Performance Management and ensure performance evaluations are conducted in a timely manner for all associates
• Assist with recruiting and onboarding of new hires
• Assist with new hire employee orientation
• Assists with coordinat ing associate engagement events

Skills

Fluency in English

Team oriented

Work with little supervision

Strong decision making

Good judgment

Telephone etiquette

Multitasking

HRIS systems knowledge

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

UKG (HRIS)

iCIMS (ATS)

Revinate

HotSOS

Birchstreet

Leapsome

Job description

Terranea Resort in Rancho Palos Verdes, CA is seeking a Human Resources Manager to oversee HR operations, associate relations, recruiting, training and development, and HR administration. You will ensure compliance with policies, manage performance evaluations, and drive engagement programs while upholding company standards and financial targets.

The role requires 2–5 years in HR, a Bachelor’s degree, and strong knowledge of labor laws.