Resort Pool Operations Supervisor

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

Group medical

Dental

Vision

Life insurance

Disability benefits

401(k) with company match

Paid time off

Employee assistance program

Job summary

Terranea Resort in Rancho Palos Verdes, CA, seeks a Pool Supervisor to lead daily pool operations and ensure guest satisfaction. You will train staff, supervise service standards, and maintain safety and cleanliness of the pool and surrounding areas.

The role emphasizes teamwork, attention to detail, and the ability to manage busy shifts in an outdoor environment, with a focus on delivering a premium guest experience.

Qualifications

• High-energy pool supervisory role requiring guest service excellence.
• Strong focus on safety, hygiene and sanitation standards.
• Ability to train staff and manage day-to-day pool operations.

Responsibilities

• Supervise daily pool operations and guest service.
• Coordinate staff assignments, training and scheduling.
• Maintain cleanliness and safety of pool facilities.
• Monitor cash handling and reporting procedures.
• Respond promptly to guest needs and complaints.
• Ensure all policy, safety, and sanitation standards are followed.

Skills

Energetic personality

Service standards

Prioritize & organize

Guest interaction

Problem solving

Attention to detail

Outdoor work

Education

High School diploma preferred

Food Handler’s card

CPR/First Aid certification

English proficiency

Job description

Terranea Resort in Rancho Palos Verdes, CA, seeks a Pool Supervisor to lead daily pool operations and ensure guest satisfaction. You will train staff, supervise service standards, and maintain safety and cleanliness of the pool and surrounding areas.

The role emphasizes teamwork, attention to detail, and the ability to manage busy shifts in an outdoor environment, with a focus on delivering a premium guest experience.