People & Culture Generalist

Discover Puerto Rico; San Juan (PR); On-site; USD 50,000 - 52,000; Full time

Job summary

Discover Puerto Rico is seeking a People & Culture Generalist to partner with our Senior Director on onboarding, payroll, employee records and HR administration. The ideal candidate handles confidential matters with tact and thrives in a fast-paced, multi-generational environment.

The role requires a Bachelor's in HR or related field, 5+ years HR experience, ADP payroll proficiency, and fluency in English and Spanish. Primarily on-site in San Juan with occasional remote work and travel.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• At least 5 years of experience in HR roles.
• Hands-on ADP payroll experience and confidentiality.
• Experience using AI platforms or tools in work setting.
• Fully bilingual in English and Spanish; written and spoken.

Responsibilities

• Partner with Senior Director on day-to-day HR operations and sensitive matters.
• Serve as first contact for employee HR questions and policy guidance.
• Support employee relations, investigations, and policy administration.
• Support recruitment: postings, pre-screening, interview prep.
• Coordinate performance evaluations and onboarding/offboarding processes.
• Manage employee records; ensure compliance with PR and federal laws.
• Process payroll via ADP and generate HR/payroll reports.

Skills

HR Generalist

Payroll processing

Bilingual English/Spanish

HR administration

Employee relations

Education

Bachelor's degree in Human Resources or related field

Tools

ADP Payroll

Microsoft Copilot

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

People & Culture Generalist

Finance Full Time Professional San Juan, PR, PR

Salary Range: $50,000.00 To $52,000.00 Annually

Overview:

At Discover Puerto Rico, we foster a collaborative environment where every team member can thrive. We are seeking an experienced People & Culture Generalist to work closely with our Senior Director of People & Culture across the employee lifecycle, including onboarding, payroll, employee records, and HR administration.

The ideal candidate is an experienced and discreet professional who handles confidential and sensitive matters with tact, sound judgment, and integrity, and thrives in managing multiple priorities in a fast-paced and multi-generational environment.

Core Responsibilities:

Human Resources Generalist Support

• Partner with the Senior Director of People & Culture on day-to-day HR operations, handling confidential and sensitive employee matters with tact, discretion, and sound judgment.
• Serve as a first point of contact for employee HR questions, escalating sensitive issues to the Senior Director as appropriate.
• Support employee relations matters, investigations, and HR policy administration under the guidance of the Senior Director.
• Assist with recruitment activities, including job postings, candidate pre-screening, and interview coordination.
• Coordinate the performance evaluation process, including scheduling, distributing materials, and tracking completion.
• Support benefits administration, wellness initiatives, and employee engagement activities.
• Help ensure compliance with Puerto Rico and federal labor and employment regulations.

Payroll & HRIS (ADP)

• Process payroll accurately and on time through the ADP platform, including new hires, terminations, changes, deductions, and adjustments.
• Maintain employee data in ADP, ensuring accuracy, confidentiality, and audit readiness.
• Generate HR and payroll reports from ADP and Empower to support management decisions.
• Reconcile payroll discrepancies and coordinate with Finance as needed.

Onboarding & Offboarding

• Lead the onboarding process for new employees, from offer acceptance through their first days, including paperwork, system setup coordination, orientation, and introductions.
• Ensure all new-hire documentation and pre-employment requirements are completed and filed.
• Support offboarding processes, including exit documentation and final payroll coordination.

Employee Records & Documentation

• Maintain complete, accurate, and confidential employee personnel files (physical and digital).
• Organize and manage HR documentation in compliance with record-retention requirements and company policies.
• Prepare HR letters, memos, and documentation as requested.

Administrative Support & Special Projects

• Provide general office and administrative support, maintain accurate records, and assist management with special projects and other assigned duties.
• Leverage AI tools (e.g., Microsoft Copilot, and others) to improve efficiency in HR processes, documentation, and communications, always in line with company policy on confidential information.
• Identify opportunities to improve HR processes and workflows.

Key Credentials and Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in a Human Resources professional role.
• Hands-on experience with the ADP platform, including processing payroll in ADP.
• Experience using AI platforms or tools in a work setting.
• Proficiency in Microsoft Office Suite and Microsoft Copilot.
• Fully bilingual (English and Spanish), written and spoken. If you are not fully bilingual, please do not submit your resume.
• Proven ability to handle confidential and sensitive information with tact, maturity, and discretion.
• Ability to multitask, work independently, prioritize, and meet deadlines.
• Knowledge of Puerto Rico and federal labor and employment regulations.
• Willingness to travel occasionally for training.
• Able to work primarily in person (on-site), with a few remote instances.
• Discretion and integrity: maintains strict confidentiality in all HR, payroll, and executive matters.
• Emotional maturity and tact: handles sensitive employee situations calmly and professionally.
• Organization and attention to detail: keeps employee records and payroll accurate.
• Communication: clear, professional verbal and written communication in English and Spanish.
• Executive presence: interacts effectively with senior leadership.
• Adaptability and initiative: manages shifting priorities and proactively solves problems.
• Collaboration: works effectively across departments and with external providers.

Position: Full-Time

Location: In-Person, with a few remote instances

Travel: Occasional, for training

Discover Puerto Rico is an equal-opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.