Human Resources Business Partner (HRBP)

Medpluspr; San Juan (PR); On-site; USD 85,000 - 110,000; Full time

Job summary

Medplus Solutions is seeking an experienced Human Resources Business Partner (HRBP) in Puerto Rico to partner with senior leaders on people strategies that drive performance and organizational capability. You will lead HR Operations, Talent Acquisition and compliance while leveraging AI tools to optimize processes and decision-making.

The HRBP collaborates with Organizational Development and People Analytics to translate workforce insights into actionable actions, fostering a high-performing,

Qualifications

• >5 years of progressive HR experience in strategic roles

Responsibilities

• >Partner with leaders to align people strategies with business goals
• >Advise on employee relations, performance, org effectiveness and leadership development
• >Lead HR Operations, Talent Acquisition and core HR processes
• >Collaborate with Organizational Development and People Analytics
• >Drive HR process improvements, compliance and employee engagement
• >Champion Medplus culture and values
• >Provide guidance across People functions in Puerto Rico and Colombia

Skills

Leadership in HR

Employee relations

HR operations

HR compliance

HR analytics

AI tools in HR

Advanced MS Office

Education

Bachelor's degree in HR or related field

MBA preferred

Tools

ADP Workforce Now

Bizneo HRIS

MS Office 365 (Excel, PowerPoint, Teams)

Job description

Join the Medplus Solutions Team as a Human Resources Business Partner (HRBP)!

$1,000 Recruitment Bonus!

At Medplus Solutions, we believe people are our greatest competitive advantage. We are building an HR function that goes beyond traditional Human Resources. We partner with leaders, strengthen organizational capability, and create an environment where people and business grow together.

We're looking for a Human Resources Business Partner (HRBP) who combines strategic thinking with operational excellence and is passionate about helping leaders make better people decisions. The Human Resources Business Partner (HRBP) is professional who embraces technology, leverages AI responsibly and continuously seeks innovative ways to enhance the employee experience, streamline HR operations and support better business decisions.

This is an opportunity to join a growing organization where your expertise, judgment and leadership will directly influence employee experience, organizational effectiveness and business success.

Position Summary

The Human Resources Business Partner serves as a trusted advisor to leaders and a key member of the People team, partnering across the organization to deliver people strategies that support business objectives.

Reporting directly to the People & HR Strategy Director, this role ensures the consistent execution of HR initiatives, strengthens organizational capability and supports a high-performing employee experience. The HRBP provides day-to-day leadership to the Talent Acquisition and HR Operations teams, fostering collaboration, accountability and continuous improvement. This position also partners closely with Organizational Development and People Analytics to align talent strategies, workforce insights and organizational priorities that support business growth.

This role provides leadership across Employee Relations, HR Operations, Talent Acquisition, Compliance, Performance Management and organizational initiatives, ensuring consistent execution of HR programs while fostering a positive, high-performing workplace.

Success in this position requires strong business acumen, sound judgment, emotional intelligence and the ability to build trusted relationships at every level of the organization.

Key Responsibilities

• Partner with business leaders to align people strategies with organizational goals and drive business performance.
• Serve as a trusted advisor on employee relations, performance management, organizational effectiveness and leadership development.
• Serve as a key leadership resource within the People team, ensuring continuity of operations and decision-making when required.
• Lead complex employee relations matters, workplace investigations and ensure compliance with Puerto Rico employment laws and company policies.
• Oversee key HR functions, including HR Operations, Talent Acquisition and core people processes, ensuring operational excellence and a consistent employee experience.
• Coach and support leaders through talent management, performance conversations, succession planning and organizational change.
• Collaborate closely with Organizational Development and People Analytics to translate workforce insights into actionable business strategies.
• Analyze HR metrics and workforce trends to provide data-driven recommendations that support strategic decision-making.
• Drive continuous improvement initiatives that strengthen HR processes, compliance and employee engagement.
• Champion Medplus' culture and values while fostering a high-performing, collaborative and accountable work environment.
• Partner with cross-functional teams and senior leadership to execute strategic HR initiatives that support organizational growth.
• Provide guidance and support across People functions in Puerto Rico and Colombia while maintaining alignment with organizational priorities and leadership direction.

What We're Looking For:

• Bachelor's degree in Human Resources, Business Administration or a related field.
• 5+ years of progressive Human Resources experience in strategic HR roles.
• Previous experience leading, supervising or mentoring HR professionals or cross-functional HR teams is a most.
• Demonstrated success in Employee Relations, HR Operations and HR Compliance.
• Proven experience partnering with business leaders on employee relations, performance management, organizational development, training and talent initiatives.
• Strong knowledge of Puerto Rico employment laws and HR best practices.
• Hands-on experience with ADP Workforce Now and Bizneo HRIS is a most.
• Advanced proficiency in Microsoft Office 365, particularly Excel, PowerPoint and Teams.
• Knowledge and practical experience using Artificial Intelligence (AI) tools such as Microsoft Copilot, ChatGPT, Gemini or similar platforms to improve productivity, data analysis, content development and process optimization.
• Comfortable learning and adopting emerging HR technologies and digital solutions.
• Strong analytical, organizational and problem-solving skills.
• High level of professionalism, discretion, confidentiality and integrity.

Preferred Qualifications:

• MBA Business Administration or Human Resources completed.
• Bilingual in English and Spanish.
• SHRM-CP, SHRM-SCP, PHR or SPHR certification.
• Experience in healthcare, pharmacy or other highly regulated industries.
• Experience supporting multi-site or multi-country organizations.
• Experience using Canva to create engaging internal communications, presentations and HR-related content.
• Familiarity with HRIS platforms and HR analytics.