English Bilingual HR Data Entry Specialist

My Wireless, Inc; San Juan (PR); On-site; USD 15,000 - 18,000; Full time

Job summary

My Wireless, Inc. in San Juan, Puerto Rico seeks a detail-oriented HRIS Data Entry Specialist to join the Human Resources team.

This in-person role supports employee lifecycle transactions through the HR ticketing system and ensures accurate, timely data across separations, status changes, and HRIS records. You will handle ticketed requests, validate updates, and collaborate with market leadership and Payroll to maintain compliant records while preserving confidential information in a

Qualifications

• Previous experience in HRIS, HR administration, or data management; ticketing experience preferred.
• Strong attention to detail and ability to manage multiple tickets efficiently.
• Comfortable handling confidential and sensitive employee information.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Process HR tickets related to employee separations, including validation and deactivation across systems.
• Validate and update offboarding checklists across systems.
• Handle tickets for employee status changes (promotions, demotions, transfers) by validating requests, preparing offer letters, and updating employee accounts.
• Manage store transfer tickets, ensuring documentation, offer letters, checklists, and account updates are completed accurately.
• Coordinate with market leadership to ensure timely and accurate processing of tickets.
• Maintain and update the monthly store management list and determine commission eligibility.
• Collaborate with Payroll to resolve data discrepancies or system issues.

Skills

Attention to detail

Communication skills

Confidential information handling

HRIS/HR administration experience

Tools

Microsoft Office Suite (Excel, Word, PowerPoint)

Job description

Job Details: Job Location: PR HQ - San Juan, PR 00920, Position Type: Full Time, Salary Range: $11.00 - $13.00 Hourly, About the Role

Seeking a detail-oriented HRIS Data Entry Specialist to join our Human Resources team. This role provides day-to-day operational support for employee lifecycle transactions through the HR ticketing system. This role is critical in ensuring accurate and timely employee data management across separations, status changes, store transfers, and HRIS records. The ideal candidate is highly organized, dependable, and comfortable handling confidential information while maintaining compliance in a multi-state environment.

Position is In-Person, not remote. Candidates must be local to Puerto Rico (San Juan area)

Hours : Mon - Fri 10am - 7pm PR local time

In this role, you will manage ticketed HR requests for personnel status changes, ensuring that all updates are properly validated, documented, and processed in our HRIS system.

Key Responsibilities

HRIS Ticket Management & Data Entry

• Process HR tickets related to employee separations, including validation, deactivation across systems, and assignment of offboarding checklists.
• Ensure compliance with state final pay obligations.
• Handle tickets for employee status changes (promotions, demotions, market transfers, full-time/part-time changes) by validating requests, preparing offer letters, and updating employee accounts.
• Manage store transfer tickets, ensuring documentation, offer letters, checklists, and account updates are completed accurately.
• Coordinate with market leadership to ensure timely and accurate processing of tickets.
• Maintain and update the monthly store management list and determine commission eligibility.

Employee Records & Compliance Support

• Maintain accurate employee records and documentation within HRIS.
• Collaborate with Payroll to resolve data discrepancies or system issues.

Qualifications

• Previous experience in HRIS, HR administration, or data management. Ticketer experience preferred.
• Strong attention to detail and ability to manage multiple tickets efficiently.
• Comfortable handling confidential and sensitive employee information.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).