People Coordinator

Midwest Startups; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative company is seeking a dedicated HR professional to enhance the employee journey from onboarding to offboarding. This role is vital in ensuring a seamless transition for new hires and alumni alike, fostering a culture of connection and empathy. You will be responsible for managing employee information, supporting performance challenges, and improving processes to elevate the People team culture. If you have a knack for organization, exceptional communication skills, and a passion for creating a positive work environment, this opportunity in Columbus, Ohio is perfect for you. Join a team that values personal growth and connection in the workplace!

Qualifications

• 1-2 years of HR experience with a focus on employee onboarding and offboarding.
• Proficient in using Rippling for system enhancements and reporting.

Responsibilities

• Manage the pre-onboarding and offboarding processes for new team members.
• Gather feedback through interviews to improve the employee experience.

Skills

Organizational Skills

Communication Skills

Problem-Solving

Attention to Detail

Stakeholder Management

Education

Bachelor's Degree in Human Resources or related field

Tools

Rippling

Google Sheets

Notion

Lattice

CultureAmp

Job description

The People Team is building a humane work experience that prioritizes empathy, connection and wellbeing through every milestone in the employee experience. The team’s goal is to provide a special place in everyone’s career, define an industry, and encourage everyone to become a better person while doing it.

You’ll support all of Loop’s People team, specifically our People Operations and People Business Partner Teams. The People Operations team keeps Loop running smoothly, executing seamlessly across operational programming to enhance the employee experience. The People Business Partner team partners throughout the company, solving business needs through a people-first lens.

Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.

This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.

Loop HQ is a state-of-the-art office located in Columbus, Ohio, and half of our team works remotely across the United States, Canada, and the UK. We would love for someone to join us in Columbus, Ohio for this specific opportunity.

What You’ll Do:

• Kick off the employee journey by owning the pre-onboarding experience for new team members, helping everyone feel like they belong and are set up for success from the very beginning.
• Administer the details of offboarding, helping alumni exit gracefully when their time at Loop has come to an end.
• Manage employee information and process employee changes, keeping our information updated, accurate, reportable, and tracked for history.
• Serve as the go-to for all employee questions, feedback, and challenges, providing exceptional service and support.
• Gather qualitative information from team members through stay or exit interviews, share feedback to improve the Loop experience, and determine ways to scale these processes.
• Support managers as they navigate performance challenges.
• Assist the Recruiting and Employee Experience teams as needed on day-to-day work, ad-hoc requests, or projects.
• Scale the People function, ensuring our systems, processes, and documentation are updated and accurate, and we are working effectively.
• Elevate the People team culture at Loop by championing our core values, holding yourself accountable for expected results and behaviors, and making those around you better.

Your Experience:

• Around 1-2 years of experience working in an HR role.
• At least 1 year utilizing Rippling to implement system enhancements, resolve system-related issues, answer employee questions about the system, create reporting, and own day-to-day upkeep, maintaining a high degree of diligence and ownership.
• Your coworkers have described you as more organized and detailed than others - even the smallest of details don’t pass by you.
• Can share a few examples of how you’ve created exceptional partnerships with stakeholders you’ve supported across your organization.
• You consider yourself a Google Sheets pro and you’re excited about growing your spreadsheet skills and knowledge.
• Communication is your superpower - you should impress others with your style, thoroughness, and frequency of communication through email, call, video, chat, you name it!
• Have been accountable for confidential and sensitive information, and handled it with discretion.
• You care deeply about the quality of your work and others notice too.
• Made your role better than you found it by proactively creating and continuously improving expectations, processes, and documentation.
• Proven experience picking up new tools quickly and becoming a self-sufficient power user.
• We use Rippling, Notion, Google Sheets, Lattice and CultureAmp, but understand there are many tools in the marketplace.
• You are self-motivated! It’s ok if you do not know something right away, but you are committed to finding the answer, leveraging any resource you can.