People Coordinator

YMCA Fairthorne Group; Oregon (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking charity dedicated to supporting the community as an HR Coordinator. In this dynamic role, you'll manage recruitment efforts, provide essential HR administration, and ensure a positive candidate experience. With a focus on collaboration and communication, you'll work closely with various teams to meet their HR needs. This position offers a chance to grow within a supportive environment while contributing to meaningful initiatives. If you're passionate about HR and eager to make a difference, this is the perfect opportunity for you!

Benefits

25 days holiday FTE

Employee Assistance Program

50% discount on nursery fees

Cycle to work scheme

Day camps discounts

Campsite discounts

Option to purchase additional leave

Qualifications

• Relevant qualification in HR or proven HR operational experience.
• Strong systems knowledge, especially in Word and Excel.

Responsibilities

• Manage recruitment processes and respond to candidate queries.
• Support HR administration and maintain accurate records.
• Ensure payroll data is processed and deadlines are met.

Skills

HR Administration

Recruitment

Communication Skills

Interpersonal Skills

Organizational Skills

Attention to Detail

Problem-Solving

Education

Relevant Qualification in Human Resources

Operational HR Experience

Tools

Word

Excel

HRIS Systems

Job description

• 25 days holiday FTE, increasing with length of service up to a maximum of 30 days
• Option to purchase additional annual leave (up to 10 days per annum)
• Employee Assistance Program with Health Assured
• 50% discount on nursery fees
• Day camps discounts: 1 week free and 1 week at 50% per child per annum
• Campsite and activities discounts at YMCA Fairthorne Manor
• Cycle to work scheme

Job Purpose

To provide support across our Early Years, Youth Services, and Programmes operational areas and Central Support Services with a variety of HR-related requirements including recruitment, HR advice, and guidance in support of delivering our people strategy.

The role holder will be based at Fairthorne Manor, Botley, with occasional travel to various YMCA sites across Hampshire and the Isle of Wight.

Main Duties & Responsibilities include:

Talent Acquisition

• Managing the recruitment and volunteering inbox, responding to requests and queries from candidates, managers, and their teams
• Placing internal and external recruitment adverts (Early Years focus) through collaboration with teams to support their requirements
• Proactively supporting teams by reviewing responses to adverts and sending CVs to Hiring Managers
• Organising and booking Safeguarding interviews as a key element of our recruitment process
• Producing and communicating weekly recruitment tracker to support achievement of people KPI’s
• Providing a positive candidate experience throughout the recruitment lifecycle
• Developing social media posts and working proactively with the marketing team to meet recruitment needs across all sectors
• Continuously building the talent pipeline by attending recruitment events and job fairs to promote YMCA as an employer of choice

HR Administration

• Supporting People Partners and the Director of People with HR activities or projects in line with HR policies and employment legislation
• Producing management information to support people KPI’s and projects by assembling, preparing, and analyzing data and reports
• Managing the HR inbox, reviewing, and acting on requests
• Acting as the first point of contact for day-to-day HR queries, internally and externally
• Assisting in ER issues, conducting exit interviews where necessary, and dealing with first-line employee issues
• Carrying out administration related to employee lifecycle events such as maternity, paternity, and adoption
• Completing ad hoc administration queries such as mortgage/rent references and ex-employee employment references
• Maintaining records of probationary and induction processes accurately

Pay and Benefits

• Ensuring payroll data is received and processed to meet deadlines
• Liaising with managers over pay changes, starters, and leavers, ensuring data accuracy and timeliness
• Keeping staff informed about pay and benefits systems

Personal Attributes

• Highly motivated
• Genuine enthusiasm for the charity’s work
• Ability and willingness to relate positively to customers and staff confidentially
• Willingness to learn, solution-oriented, curious, with an appetite to review and improve processes
• Proven ability to multi-task and prioritize in a busy, changing workload
• Excellent verbal and written communication skills with customers and staff
• Strong interpersonal skills to build relationships and gain credibility
• Excellent attention to detail
• Ability to use initiative
• Ability to work under pressure and meet deadlines accurately
• Good organizational and administrative skills

Qualifications and Experiences

Qualifications

• Relevant Qualification in Human Resources

OR

• An Administrator/Coordinator with proven operational HR experience seeking to pursue a broader HR career

Experiences

• Strong systems knowledge (Word and Excel essential; experience with HRIS systems advantageous)
• Experience in transactional HR administrative work, including data entry and documentation with attention to detail

Successful applicants will be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service.

We are an equal opportunities charity committed to diversity, equality, and inclusion. A policy copy is available upon request.

Please apply now for this rewarding position and be part of an amazing charity supporting the community.