People Experience Coordinator

Concentrix; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a People Experience Coordinator to support HR processes and enhance team efficiency. This role involves managing employee documentation, coordinating HR activities, and ensuring compliance with policies. The ideal candidate will excel in administration and possess strong time management skills, contributing to a people-focused environment.

Qualifications

• Strong focus and time management skills.
• Excellent Excel skills for reporting.
• Ability to work in a cross-functional team.

Responsibilities

• Administering HR processes and maintaining documentation.
• Managing employee profiles and HR systems.
• Assisting with HR support and employee services.

Skills

Time Management

Excel

Collaboration

Detail-Oriented

Job description

Job Title:

People Experience Coordinator

Job Description:

The HR Coordinator plays a key role in supporting the People function by ensuring the smooth administration of HR/People processes and providing essential support to team members and people leaders. This role focuses on maintaining accurate records, coordinating HR/People activities, and assisting with day-to-day operations to enhance efficiency within the team.

With a strong emphasis on administration, the People Coordinator is responsible for managing employee documentation, processing contracts, maintaining HR systems, and facilitating compliance with company policies and employment regulations.

By providing reliable administrative support, the HR Coordinator contributes to an organised, compliant, and people-focused function that enables the business to operate effectively and team members to feel supported.

Key Objectives / Outcomes

The People Coordinator is responsible for providing administrative and operational support across various HR functions. Key responsibilities include:

• HR Administration & Compliance

Administering manual benefits enrolment and related processes.

Managing the administration of employment contracts, flexible working requests, role updates, and other ad-hoc paperwork, including:

• Employment contracts
• Offer letters for role updates and transfers
• Remuneration review letters (twice per year)
• Parental leave documentation
• Role title changes and other collateral per Zendesk
• Departure tickets and offboarding administration
• Service awards processing
• Third-party contractor documentation
• Name changes and personal record updates
• Monthly pay global reporting
• Third-party consultancy agreements

HR Systems & Data Management

Setting up and maintaining employee profiles in SharePoint.

Collating and analysing exit data via CultureAmp.

Maintaining and updating HR policies and documentation as required, ensuring accuracy on SharePoint and other platforms.

HR Support & Employee Services

Assisting with tier-one helpdesk queries as directed.

Scheduling and coordinating team-related training via Bridge (e.g., compliance training).

Preparing HR reports and dashboards, providing workforce data insights as needed.

Knowledge, Experience and Expertise

Ensure compliance with employment laws and regulations by maintaining up-to-date knowledge and implementing necessary changes.

Strong focus and time management skills, with the ability to prioritise tasks, meet deadlines, and deliver results in a fast-paced environment.

Excellent Excel skills, for use in reporting and other projects.

Ability to work and succeed in a cross-functional team environment and successfully deliver planned outcomes.

Core Competencies

• Ability to work collaboratively
• Self-discipline
• Results driven
• Positive, optimistic and a team player
• Active listening
• Hands-on and hard-working
• Detail-oriented

Location:

PHL Work-at-Home

Language Requirements:

As applicable

Time Type:

Full time

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