People AI Transformation Lead

Apple Inc.; Austin, Northern (TX, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Apple Inc. in Austin, TX seeks an AI Enablement Lead to partner with business owners and engineering teams on re-engineering processes using AI-enabled workflows at enterprise scale.

The role sits at the intersection of business strategy, technology, and governance, driving high-visibility initiatives across the People organization. The ideal candidate combines operational judgment with technical fluency, building scalable production-ready solutions, establishing governance, and enabling

Qualifications

• 8+ years of experience in enterprise technology, AI enablement, automation, integrations, digital transformation, or related technical roles.
• Strong experience translating complex business and operational requirements into scalable technology solutions.
• Demonstrated experience designing, building, or enabling automated workflows across enterprise systems and business processes.
• Hands-on technical fluency with APIs, integrations, scripting, SQL/data querying, workflow orchestration, and enterprise application platforms.
• Experience working with AI-enabled applications, agentic workflows, or intelligent automation solutions in an enterprise environment.
• Strong understanding of software delivery and production lifecycle concepts, including development, testing, deployment, monitoring, support, and continuous improvement.
• Experience partnering across engineering, business, security, governance, UX, and platform teams to deliver enterprise solutions.
• Ability to evaluate technical feasibility, operational complexity, business value, risk, and scalability when prioritizing automation opportunities.
• Strong communication and stakeholder-management skills with the ability to translate between technical teams and business partners.
• Ability to operate effectively in ambiguous environments, independently shape problems, and drive initiatives from discovery through implementation and adoption.

Responsibilities

• Conduct assessments to identify AI-enabled automation opportunities across People functions.
• Evaluate opportunities based on value, complexity, risk, and governance considerations.
• Identify repetitive manual work and high-volume processes suitable for intelligent automation.
• Build and maintain a backlog and roadmap of AI deployment opportunities with KPIs.
• Map data flows across enterprise platforms like Workday, ServiceNow, and knowledge repositories.
• Define human-in-the-loop review checkpoints and governance controls.
• Configure and operationalize AI-enabled workflows using APIs, MCP servers, and orchestration tooling.
• Translate requirements into scalable, production-ready solutions with safeguards and documentation.
• Ensure maintainability and operational sustainability of deployed solutions.
• Monitor deployed workflows against KPIs and drive continuous improvement.

Skills

APIs

Integrations

Scripting

SQL/Data querying

Workflow orchestration

Enterprise application platforms

AI-enabled applications

Agentic workflows

Enterprise environment

Communication

Job description

Apple Inc. in Austin, TX seeks an AI Enablement Lead to partner with business owners and engineering teams on re-engineering processes using AI-enabled workflows at enterprise scale.

The role sits at the intersection of business strategy, technology, and governance, driving high-visibility initiatives across the People organization. The ideal candidate combines operational judgment with technical fluency, building scalable production-ready solutions, establishing governance, and enabling