PEO Implementation Lead for Client Onboarding

Paychex; Irving (TX); On-site; USD 49,000 - 77,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Adoption assistance

Paid time off

Job summary

Paychex is seeking a Project Manager for Paychex PEO implementations in Texas to coordinate client onboarding and the rollout of Paychex software and hardware. You will ensure a cohesive experience by coordinating with Payroll, Benefits, HR, and Sales while managing timelines, risks, and client communications.

Preferred Bachelor's degree; 2 years of onboarding experience with health and benefits; Life & Health insurance license required.

Qualifications

• Bachelor's Degree - Preferred.
• 2 years of experience in Client Onboarding & health and benefits.
• Life & Health insurance license - Required.

Responsibilities

• Acts as a contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met.
• Manages client employees benefit onboarding process, including conducting the employee orientation meeting.
• Creates and manages an implementation timeline, sets expectations and defines responsibilities with concise communication, including all tasks to be completed to ensure a successful client launch.
• This position interfaces internally with Payroll and Payroll Compliance, Benefits, ACA Compliance, Human Resources, the new Client Data Team, and Sales; externally this position partners with clients, worksite employees, brokers, and vendors.
• Ensure client expectations are properly set and exercises agility and strong communication skills when timelines change.
• Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met.
• Manages communications and meetings with team members to ensure tasks are being completed and deadlines met.
• Provides Management team with regular status reports to ensure client satisfaction and progress is being met.
• Ensures a thorough transition of the client to Ongoing Service.
• Makes recommendations regarding needs analysis and potential process improvements. Coordinates client training to ensure client expectations are met.

Skills

Client onboarding

Health and benefits knowledge

Insurance license

Education

Bachelor's Degree - Preferred

Job description

Paychex is seeking a Project Manager for Paychex PEO implementations in Texas to coordinate client onboarding and the rollout of Paychex software and hardware. You will ensure a cohesive experience by coordinating with Payroll, Benefits, HR, and Sales while managing timelines, risks, and client communications.

Preferred Bachelor's degree; 2 years of onboarding experience with health and benefits; Life & Health insurance license required.