PEO Implementation & Onboarding Lead

Paychex Deutschland GmbH; Irving (TX); On-site; USD 49,000 - 77,000; Full time

Benefits offered by this job

Medical coverage

401(k) with employer match

Tuition reimbursement

Adoption assistance

Financial assistance

Job summary

Paychex is seeking a Project Manager to lead client onboarding and implementation of Paychex software and hardware. You will coordinate the onboarding team, manage timelines, and serve as the main client liaison to ensure a seamless launch.

You will collaborate with Payroll, Benefits, HR and Sales, communicate progress, mitigate risks, and deliver a smooth transition to ongoing service. This role requires a degree and experience in onboarding and benefits.

Qualifications

• Bachelor's Degree preferred.
• 2 years of experience in Client Onboarding & health and benefits.
• Life & Health insurance license required

Responsibilities

• Acts as a contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met.
• Manages client employees benefit onboarding process, including conducting the employee orientation meeting.
• Creates and manages an implementation timeline, sets expectations and defines responsibilities with concise communication, including all tasks to be completed to ensure a successful client launch.
• Interfaces internally with Payroll, Payroll Compliance, Benefits, ACA Compliance, HR, the new Client Data Team, and Sales; externally partners with clients, worksite employees, brokers, and vendors.
• Ensures client expectations are properly set and exercises agility and strong communication skills when timelines change.
• Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are met.
• Manages communications and meetings with team members to ensure tasks are completed and deadlines met.
• Provides Management team with regular status reports to ensure client satisfaction and progress is being met.
• Ensures a thorough transition of the client to Ongoing Service.
• Makes recommendations regarding needs analysis and potential process improvements. Coordinates client training to ensure client expectations are met.

Skills

Client onboarding

Health benefits

Project management

Communication skills

Education

Bachelor's Degree - Preferred

Job description

Paychex is seeking a Project Manager to lead client onboarding and implementation of Paychex software and hardware. You will coordinate the onboarding team, manage timelines, and serve as the main client liaison to ensure a seamless launch.

You will collaborate with Payroll, Benefits, HR and Sales, communicate progress, mitigate risks, and deliver a smooth transition to ongoing service. This role requires a degree and experience in onboarding and benefits.