Penthouse Concierge

Hyatt Hotels Corporation; Stowe (VT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health Benefits

Winter- Ski Pass to Stowe MountainResr

Summer- Golf Membership to Stowe CC

Complimentary and discounted stays at

Onsite Fitness Membership

Employee discounts at Spa & Restaurant

Job summary

Hyatt Hotels Corporation in Vermont's Stowe area is seeking a Hospitality Professional for the Penthouse on the front office team. You will greet guests, assist with itineraries and reservations, and promote hotel services to connect guests with authentic local experiences.

Join a supportive team at Spruce Peak, offering growth, professional development, and opportunities to work with guests from around the world. Flexible schedule and focus on exceptional service are essential for success.

Qualifications

• Flexibility in schedule; nights, weekends and holidays as needed.
• Previous experience is preferred but not required.
• Passion for providing service and authentic travel experiences.
• People person who goes beyond guest expectations.
• Clear verbal and written communication skills.
• Able to multi-task while ensuring accuracy.

Responsibilities

• Greet guests and assist with reservations and travel itineraries.
• Promote hotel services and amenities and connect guests to local experiences.
• Meet guests from local communities and worldwide and ensure memorable stays.
• Work with a supportive front-office team to deliver distinctive hospitality.

Skills

Flexible schedule

People skills

Customer service

Communication

Multi-tasking

Attitude for guest service

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means. "

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont!

As a Hospitality Professional for the Penthouse, you will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests.You will have the opportunity to greet guests and assist them with their travel itinerary, reservations, and overall guest experience details.You will be able to meet guests form the local community and communities all over the world.As a member of our team, you will have the opportunity to promote hotel services and amenities to the guests and connect the guest to local and authentic experiences in the community. This is a very unique opportunity to work with a supportive team and to work with guests from all over the world.

Rate of Pay - $22.00 an hour

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):

• Heath Benefits - after 30 days!


• Winter- Ski Pass to Stowe Mountain Resort


• Summer- Golf Membership to Stowe Country Club


• Complimentary and discounted stays at Hyatt Hotels worldwide


• Onsite Fitness Membership


• Employee discounts at the Spa & Restaurant Outlets

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications

• Flexibility in your schedule is essential. Must be available to work nights, both weekend days and all Holiday's as needed.


• Previous experience is preferred but not required


• A passion for providing service to others and assisting them with creating authentic vacation or travel experiences


• Must be a people person willing to go beyond the expected for our guests


• Ability to communicate well both verbally and through legible and grammatically correct writing


• A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy

We welcome you:

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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