Pension Tech Business Analyst — Remote/Hybrid

WTW; Minneapolis (MN); On-site; USD 70,000 - 110,000; Full time

Job summary

WTW in Minneapolis seeks a Business Analyst to support Pension Outsourcing client delivery by translating business needs into system requirements, configuration, testing, and operational solutions.

You will collaborate with clients, Business Analysts, developers, and Pension Administration teams to deliver accurate, high-quality work within defined scope, timelines, and budget, while contributing to process improvements and best practices.

Qualifications

• 5+ years of experience in benefits and/or outsourcing engagements in a Pension Outsourcing system development environment.
• Ability to understand system scope, identify potential out-of-scope work, and communicate impacts to project teams.
• Experience gathering, documenting, and analyzing business and system requirements.
• Ability to define complex system configuration, table updates, reporting requirements, and supporting documentation.
• Demonstrated experience with, and commitment to, leveraging AI tools to enhance software delivery quality and efficiency.
• Experience creating, reviewing, and executing test plans, including component, integration, regression, and user acceptance testing activities.
• Ability to create and execute data queries based on an understanding of relational data models; experience with SQL, Oracle, Access, or similar relational database technologies is required.
• Strong analytical, technical, integrative, and problem-solving skills.
• Strong written and verbal communication skills, including the ability to communicate effectively with both technical and non-technical audiences.
• Ability to work collaboratively across geographically dispersed and cross-functional teams.
• Willingness to provide coaching, technical guidance, and mentoring to colleagues.
• Commitment to quality, continuous improvement, and operational excellence.
• Strong attention to detail, follow-through, organization skills, and ability to manage multiple priorities in a deadline-driven environment.
• Bachelor's degree or equivalent combination of technical, business, and relevant work experience required, with 5+ years of experience as a Business Analyst, Systems Analyst, or in a related role.

Responsibilities

• Translate business needs into system requirements, configuration, testing activities, and operational solutions.
• Work with clients, Business Analysts, developers, Pension Administration teams, and other stakeholders to deliver high-quality work within scope, timelines, and budget.
• Define complex system configuration, reporting requirements, and related documentation.
• Develop, review, and execute comprehensive test plans for system components, including web applications, data imports, batch processes, reports, and extracts.
• Coordinate testing issues with developers and drive defects through resolution.
• Participate in release, implementation, and production support activities as needed.
• Assist with effort estimates and identifying work and hours needed to support change order development.

Skills

Business analysis

SQL

Communication

Testing

Data analysis

Pension Outsourcing domain

Education

Bachelor's degree

Tools

SQL

Oracle

Access

Job description

WTW in Minneapolis seeks a Business Analyst to support Pension Outsourcing client delivery by translating business needs into system requirements, configuration, testing, and operational solutions.

You will collaborate with clients, Business Analysts, developers, and Pension Administration teams to deliver accurate, high-quality work within defined scope, timelines, and budget, while contributing to process improvements and best practices.