Pegula Team Member - Intercollegiate Athletics

Penn State Lady Lions; University Park (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Penn State Lady Lions seeks Pegula Team Members for Pegula Ice Arena. This part-time role is at the front lines, interacting with guests, teams, and community groups. Responsibilities include cash handling, event setup, and customer assistance.

Candidates should be 18+, capable of lifting 50 pounds and standing for 6 hours. Nights and weekends may be required; open to both students and non-students alike.

Qualifications

• Must be a minimum of 18 years of age.
• Able to lift 50 pounds with or without accommodation and stand for 6 hours.
• Ability to work nights and weekends is preferred.
• Open to students and non-students alike.

Responsibilities

• Provide guests with exceptional customer service in a friendly and welcoming atmosphere.
• Provide information about arena programming both in person and over the phone.
• Collect cash and process credit card transactions.
• Handle money and file paperwork for point of sale.
• Setup and breakdown community and varsity events.
• Check locker rooms and perform housekeeping tasks and other duties as assigned.

Skills

Customer service

Teamwork

Feedback handling

Guest interaction

Job description

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Pegula Ice Arena is seeking part-time Pegula Team Members.

This position is critical to the day to day operations of the facility as it is on the front lines of interacting with our teams, guests, and community user groups.

Responsibilities:

• Providing guests with exceptional customer service in a friendly and welcoming atmosphere
• Providing information about arena programming both in person and over the phone
• Collecting cash and processing credit card transactions
• Handling money and filing out necessary paperwork for point of sale
• Setup and Break Down Community and Varsity Events
• Responsible for checking locker rooms and other housekeeping tasks and other duties as assigned

Qualifications:

• Upbeat and outgoing personality
• Strong understanding of customer service
• Capable of working as both an individual and part of a team
• Capable of accepting directions, corrective criticism and developmental feedback.
• Must be a minimum of 18 years of age.
• Must be able to lift 50 pounds with or without accommodation and stand for 6 hours
• Ability to works nights and weekends is preferred

This position is open to everyone, students, and non students alike.

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.