Pegula Team Leader

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 15,000 - 21,000; Part time

Job summary

Penn State Pegula Ice Arena is seeking a part-time Team Leader to assist in managing day-to-day operations and support the full-time operations manager. You will help oversee on- and off-ice programming and supervise part-time staff daily.

The position emphasizes leadership, guest service, and staff mentorship, with responsibilities spanning opening/closing, POS operations, event coordination, and daily reporting.

Qualifications

• Must be 18 years or older.
• Ability to lift up to 50 pounds and stand for six hours.
• Able to work nights and weekends year-round.
• Open to students and non-students alike.

Responsibilities

• Open and close the facility with security walkthroughs and reporting.
• Operate the point-of-sale software, ring up sales, and check guests in.
• Oversee front-of-house programming and events with staff placement.
• Provide exceptional customer service and address guest questions or concerns.
• Mentor and train part-time staff.

Skills

Critical thinking

Problem solving

Leads by example

Initiative

Positive attitude

Job description

Job Description and Position Requirements

Pegula Ice Arena is seeking to hire part-time Team Leaders to assist in managing the day-to-day operations of the Ice Arena.

Qualified candidates will report to the full-time operations manager and assist the other full-time managers in overseeing the on and off-ice programming, activities, and part-time staff daily.

• Opening and closing the facility, which entails security walkthroughs and email reporting


• Operating the point-of-sale software while ringing up sales and checking guests in for programming, shift reconciliations, and attendance verification


• Overseeing front of the house programming and events, ensuring part-time staff members are properly positioned for the activities


• Providing exceptional customer service and handling guests' questions and concerns


• Mentoring and training part-time staff

Qualifications:

• Critical thinking and problem-solving skills


• Thrives in a fast paced, constantly changing environment


• Leads by example


• Shows initiative and is proactive


• Sets the tone of the workplace with optimistic, motivated attitudes

Must be a minimum of 18 years of age

Must be able to lift up to 50 pounds with or without accommodation and stand for six hours

Ability to and work nights and weekends year-round is preferred

This position is open to everyone, students and non-students alike

The starting rate for this job is $13.00 an hour

Background Checks/Clearances

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.