Pegula Team Leader

Penn State University; University (FL); On-site; USD 14,774 - 21,042; Part time

Job summary

A leading university in Florida is looking for part-time Team Leaders for the Pegula Ice Arena. Responsibilities include managing daily operations, supervising part-time staff, and providing exceptional customer service. Candidates should possess strong critical thinking skills and thrive in a fast-paced environment. Must be 18 years old and able to work nights and weekends. The starting rate is $13.00 an hour.

Qualifications

• Must be at least 18 years of age.
• Ability to lift up to 50 pounds with or without accommodation.
• Ability to work nights and weekends year-round is preferred.

Responsibilities

• Manage day-to-day operations of the Ice Arena.
• Open and close the facility, perform security walkthroughs.
• Operate point-of-sale software and manage guest check-ins.
• Oversee programming events and position staff appropriately.
• Provide exceptional customer service and handle queries.

Skills

Critical thinking and problem-solving skills

Customer service skills

Ability to work in a fast-paced environment

Job description

Pegula Team Leader page is loaded## Pegula Team Leaderlocations: Penn State University Parktime type: Part timeposted on: Posted Todayjob requisition id: REQ\_0000076094# **APPLICATION INSTRUCTIONS:*** ## CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the. Please do not apply here, apply internally through Workday.* ## CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please to complete the Please do not apply here, apply internally through Workday.* ## If you are NOT a current employee or student, please click “Apply” and complete . **Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see .** **JOB DESCRIPTION AND POSITION REQUIREMENTS**Pegula Ice Arena is seeking to hire part-time Team Leaders to assist in managing the day-to-day operations of the Ice Arena.Qualified candidates will report to the full-time operations manager and assist the other full-time managers in overseeing the on and off-ice programming, activities, and part-time staff daily.Duties include:* Opening and closing the facility, which entails security walkthroughs and email reporting* Operating the point-of-sale software while ringing up sales and checking guests in for programming, shift reconciliations, and attendance verification* Overseeing front of the house programming and events, ensuring part-time staff members are properly positioned for the activities* Providing exceptional customer service and handling guests' questions and concerns* Mentoring and training part-time staffQualifications:* Critical thinking and problem-solving skills* Thrives in a fast paced, constantly changing environment* Leads by example* Shows initiative and is proactive* Sets the tone of the workplace with optimistic, motivated attitudes.* Must be a minimum of 18 years of age* Must be able to lift up to 50 pounds with or without accommodation and stand for six hours* Ability to and work nights and weekends year-round is preferredThis position is open to everyone, students and non-students alike.The starting rate for this job is $13.00 an hour. **BACKGROUND CHECKS/CLEARANCES**This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. **CAMPUS SECURITY CRIME STATISTICS**Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review . **EEO IS THE LAW**Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.