Arena Guest Services Team Member – Evenings/Weekends

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 17,000 - 21,000; Part time

Job summary

The Pennsylvania State University is seeking part-time Pegula Team Members for Pegula Ice Arena to support daily operations, interact with guests and community groups, and assist with event setups and closures.

Ideal candidates are upbeat, customer-focused, capable of working independently or as part of a team, and able to follow directions and take feedback. Evening and weekend availability is preferred. This is a part-time, on-site position at Penn State.

Qualifications

• Upbeat and outgoing personality.
• Strong understanding of customer service.
• Capable of working as both an individual and part of a team.
• Able to accept directions, corrective criticism and developmental feedback.

Responsibilities

• Providing guests with exceptional customer service in a friendly and welcoming atmosphere.
• Providing information about arena programming both in person and over the phone.
• Collecting cash and processing credit card transactions.
• Handling money and filing out necessary paperwork for point of sale.
• Setup and breakdown ofCommunity and Varsity Events.
• Responsible for checking locker rooms and other housekeeping tasks and other duties as assigned.

Skills

Upbeat personality

Customer service

Teamwork

Accepting directions/feedback

Job description

The Pennsylvania State University is seeking part-time Pegula Team Members for Pegula Ice Arena to support daily operations, interact with guests and community groups, and assist with event setups and closures.

Ideal candidates are upbeat, customer-focused, capable of working independently or as part of a team, and able to follow directions and take feedback. Evening and weekend availability is preferred. This is a part-time, on-site position at Penn State.