Pegula Team Member - Intercollegiate Athletics

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 17,000 - 21,000; Part time

Job summary

The Pennsylvania State University is seeking part-time Pegula Team Members for Pegula Ice Arena to support daily operations, interact with guests and community groups, and assist with event setups and closures.

Ideal candidates are upbeat, customer-focused, capable of working independently or as part of a team, and able to follow directions and take feedback. Evening and weekend availability is preferred. This is a part-time, on-site position at Penn State.

Qualifications

• Upbeat and outgoing personality.
• Strong understanding of customer service.
• Capable of working as both an individual and part of a team.
• Able to accept directions, corrective criticism and developmental feedback.

Responsibilities

• Providing guests with exceptional customer service in a friendly and welcoming atmosphere.
• Providing information about arena programming both in person and over the phone.
• Collecting cash and processing credit card transactions.
• Handling money and filing out necessary paperwork for point of sale.
• Setup and breakdown ofCommunity and Varsity Events.
• Responsible for checking locker rooms and other housekeeping tasks and other duties as assigned.

Skills

Upbeat personality

Customer service

Teamwork

Accepting directions/feedback

Job description

Job Description and Position Requirements

Pegula Ice Arena is seeking part-time Pegula Team Members. This position is critical to the day to day operations of the facility as it is on the front lines of interacting with our teams, guests, and community user groups.

Responsibilities

• Providing guests with exceptional customer service in a friendly and welcoming atmosphere
• Providing information about arena programming both in person and over the phone
• Collecting cash and processing credit card transactions
• Handling money and filing out necessary paperwork for point of sale
• Setup and Break Down Community and Varsity Events
• Responsible for checking locker rooms and other housekeeping tasks and other duties as assigned

Qualifications

• Upbeat and outgoing personality
• Strong understanding of customer service
• Capable of working as both an individual and part of a team
• Capable of accepting directions, corrective criticism and developmental feedback.
• Must be a minimum of 18 years of age.
• Must be able to lift 50 pounds with or without accommodation and stand for 6 hours
• Ability to works nights and weekends is preferred
• This position is open to everyone, students, and non students alike.

Background Checks/Clearances

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO is the Law

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Company Values

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There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom - it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters - more than half a million strong - driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many.