Patient Care & Scheduling Specialist

Mosaic Health, LLC.; Venice (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Mosaic Health, LLC. in Venice, FL is seeking a Patient Care Specialist II to coordinate front office tasks, scheduling, and patient communication to keep care center operations running smoothly.

You will verify demographics, insurance, and referrals, handle routine questions, update electronic records, and support staff with timely information exchange to ensure seamless patient care. Compensation ranges from $18 to $27 per hour depending on experience.

Qualifications

• Experience coordinating scheduling, registration, and front desk activities in a medical setting.
• Ability to verify patient demographics, insurance details, and referrals.
• Solid communication skills for responding to patient calls and messages.
• Familiarity with electronic medical records and scheduling systems.

Responsibilities

• Coordinate patient scheduling, registration, visit preparation, and follow-up activities across care center workflows.
• Verify demographics, insurance information, referral details, and required documentation.
• Respond to patient calls, messages, and inquiries with accuracy and within guidelines.
• Identify and resolve common scheduling gaps or missing information; escalate as needed.
• Route clinical messages, refill requests, and patient inquiries to appropriate care teams.
• Maintain accurate records in EMR and scheduling systems; support daily front office tasks.

Skills

Patient scheduling

Front desk operations

Patient communication

EMR usage

Tools

EMR systems

Job description

Mosaic Health, LLC. in Venice, FL is seeking a Patient Care Specialist II to coordinate front office tasks, scheduling, and patient communication to keep care center operations running smoothly.

You will verify demographics, insurance, and referrals, handle routine questions, update electronic records, and support staff with timely information exchange to ensure seamless patient care. Compensation ranges from $18 to $27 per hour depending on experience.