Pediatrics Patient Service Specialist — Front Desk Scheduling

Select Medical; Ferguson (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision insurance

401(k) retirement plan

Life and disability protection

Job summary

Select Medical is seeking a Patient Service Specialist at our SSM Health Cardinal Glennon Pediatric Therapy site in West Florissant. This full-time front desk role focuses on greeting patients, checking them in, scheduling visits, and coordinating with insurance and the care team to ensure a smooth patient experience.

The position includes responsibilities for collecting co-pays, processing authorizations, and communicating with providers and administrators to support efficient operations.

Qualifications

• High School Diploma or GED.
• 1 Year Front Desk experience.
• Healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist at our SSM Health Cardinal Glennon Pediatric Therapy site in West Florissant. This full-time front desk role focuses on greeting patients, checking them in, scheduling visits, and coordinating with insurance and the care team to ensure a smooth patient experience.

The position includes responsibilities for collecting co-pays, processing authorizations, and communicating with providers and administrators to support efficient operations.