Pediatrics Front Desk Specialist — Bilingual & Patient Care

Valley Health Partners; East Stroudsburg (Monroe County); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

403b match

Paid time off

Employee assistance program

Tuition reimbursement

Medical, dental & vision plans

Zusammenfassung

Valley Health Partners in East Stroudsburg, PA is seeking a Patient Services Representative for the Pediatrics clinic. The role supports front desk operations, patient registration and scheduling while delivering a high level of customer service to patients and providers.

Responsibilities include registrations, insurance verifications, appointment coordination, and EMR data entry. Bilingual English/Spanish is required; prior healthcare experience is preferred.

Qualifikationen

• High School Diploma or GED required; in lieu of diploma, experience and education may be considered.
• Associates Degree in Business or related field; one year healthcare experience preferred; bilingual in English/Spanish.

Aufgaben

• Coordinates and performs clerical/administrative duties for daily practice operations.
• Serves as initial contact for patients and providers; delivers high standard of customer service.
• Performs registrations, insurance verifications, appointment scheduling and related tasks.
• Maintains knowledge of insurance, managed care plans, and authorization requirements.
• Supports patient and providers with virtual care needs and EMR workflows.

Kenntnisse

Customer service

Communication

Confidentiality

EMR proficiency

Cash handling

Patient education

Ausbildung

High School Diploma or GED

Associates Degree in Business

Tools

Bilingual English/Spanish

Jobbeschreibung

Valley Health Partners in East Stroudsburg, PA is seeking a Patient Services Representative for the Pediatrics clinic. The role supports front desk operations, patient registration and scheduling while delivering a high level of customer service to patients and providers.

Responsibilities include registrations, insurance verifications, appointment coordination, and EMR data entry. Bilingual English/Spanish is required; prior healthcare experience is preferred.