Pediatrics Front Desk & Billing Specialist

Banner Health; Glendale (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Banner Health in Glendale, AZ is seeking a Patient Financial Services Representative for Pediatrics Endocrinology and General Surgery to support patient flow, verify insurance, collect liabilities, and guide patients through financial options.

This role handles registration, scheduling, and posting of payments at the point of service, ensuring accuracy and compliance while delivering compassionate service to patients and families.

Qualifications

• High school diploma or GED required or equivalent work experience.
• 1+ year in patient financial services, insurance, or related field preferred.
• Strong verbal and written communication with multiple audiences.

Responsibilities

• Register/check-in and data entry, collecting signatures and forms.
• Verify insurance eligibility and obtain pre-certifications or authorizations as needed.
• Explain financial policies and assist with payment arrangements.
• Enter payments/charges and reconcile daily transactions.
• Schedule appointments and manage patient flow and referrals.
• Provide excellent customer service, answer calls, and respond to inquiries.

Skills

Customer service

Communication

Phone skills

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Banner Health in Glendale, AZ is seeking a Patient Financial Services Representative for Pediatrics Endocrinology and General Surgery to support patient flow, verify insurance, collect liabilities, and guide patients through financial options.

This role handles registration, scheduling, and posting of payments at the point of service, ensuring accuracy and compliance while delivering compassionate service to patients and families.