Pediatric Neurology Front Desk - Scheduling & Experience

Banner Health; Mesa, Northern (AZ, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Banner Health in Mesa, AZ is hiring a Front Desk Representative for Pediatric Neurology. You will check in/out patients, schedule appointments, collect information, and verify insurance. This role requires accurate data entry and strong communication with patients and families.

The position emphasizes patient flow, financial counseling, and responding to inquiries in a fast-paced setting. It is a full-time, day-shift, on-site role supporting the care team and families.

Qualifications

• Requires strong interpersonal, oral, and written communication skills.
• Experience in patient financial services or insurance processes is preferred.
• Ability to manage multiple tasks with minimal supervision in a fast-paced environment.

Responsibilities

• Register/check-in patients and collect necessary signatures and intake forms.
• Verify insurance eligibility and benefits; obtain pre-certifications, referrals, and authorizations as needed.
• Calculate and collect patient liability; explain financial policies and payment options.
• Enter payments and charges; reconcile daily transactions and balance cash drawer.
• Schedule appointments and procedures; coordinate with payor plans to maximize reimbursement.
• Communicate with patients and care team to address concerns via phone, email, or in person.
• Assist with patient records requests and general patient services to support flow.

Skills

Interpersonal communication

Verbal communication

Written communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Banner Health in Mesa, AZ is hiring a Front Desk Representative for Pediatric Neurology. You will check in/out patients, schedule appointments, collect information, and verify insurance. This role requires accurate data entry and strong communication with patients and families.

The position emphasizes patient flow, financial counseling, and responding to inquiries in a fast-paced setting. It is a full-time, day-shift, on-site role supporting the care team and families.