Orthopedics Patient Financial Services Rep – Day Shift

Banner Health; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health in Glendale, AZ seeks a Patient Financial Services Representative for Orthopedics. You will handle registration, verify insurance, collect patient liabilities, post payments, and schedule visits in a fast-paced clinic setting.

Strong interpersonal and communication skills, data entry accuracy, and ability to navigate payor requirements are essential. This full-time day-shift role supports Banner Medical Group and offers opportunities for growth.

Qualifications

• Data entry and verification of patient information.
• Ability to explain financial policies and payment options to patients.
• Strong interpersonal and written communication skills.

Responsibilities

• Registers/checks in patients and collects necessary signatures.
• Verifies insurance eligibility and obtains pre-certifications as needed.
• Calculates and collects patient liability and explains payment plans.
• Posts payments/charges and reconciles daily transactions.
• Schedules appointments and confirms upcoming visits.
• Responds to patient inquiries via phone, email, or in person.
• Assists in handling medical records requests per policy.
• Maintains compliance with organizational policies.

Skills

Data entry

Insurance verification

Customer service

Communication skills

Financial guidance

Education

High school diploma/GED

Tools

Office software

Word processing

Spreadsheet

Database software

Job description

Banner Health in Glendale, AZ seeks a Patient Financial Services Representative for Orthopedics. You will handle registration, verify insurance, collect patient liabilities, post payments, and schedule visits in a fast-paced clinic setting.

Strong interpersonal and communication skills, data entry accuracy, and ability to navigate payor requirements are essential. This full-time day-shift role supports Banner Medical Group and offers opportunities for growth.