Pediatrics Clinic Administrative Specialist

Advocate Aurora Health; Park Ridge (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Benefits eligible

40-hour work week

Job summary

Advocate Aurora Health in Park Ridge, IL is seeking an administrative specialist to support the Pediatrics department, schedule patients, manage reception, and handle records.

This full-time role offers a 9:00–5:30 schedule, 40 hours per week, with pay range $20.80–$31.20 per hour and comprehensive benefits. Candidate should have strong organization, communication, and MS Office skills.

Qualifications

• High School Diploma or GED required.
• Typically 1 year of scheduling, customer service, or administrative/clerical support duties.
• Proficient in Microsoft Office (Excel, Power Point, Access and Word) or similar products, including maintaining, tracking, and entering data in a database and/or spreadsheet software.
• Strong organizational skills and attention to detail.
• Ability to effectively communicate (written, and verbal), build rapport, and relate to all people.

Responsibilities

• Scheduled Hours: Monday-Friday 9am-5:30pm.
• Patient Care Reception: Greet visitors, check-in patients, collect co-payments, and answer routine inquiries.
• Appointment Scheduling: Manage provider calendars, book patient visits, and coordinate external referrals or appointments.
• Phone Management: Answer calls, screen inquiries, and accurately triage clinical messages to appropriate staff.
• Medical Records Handling: Assemble, copy, process, and release patient charts in coordination with Medical Records.
• Administrative Operations: Sort mail, manage office supplies, maintain equipment, and coordinate logistics for meetings.
• Data & Reporting: Update registries, compile basic administrative reports, and process billing or reimbursement forms.
• Insurance Coordination: Process patient registrations, complete medical referrals, and track required insurance re-authorizations.

Skills

Office scheduling

Customer service

Communication

Organization

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Records management

Job description

Advocate Aurora Health in Park Ridge, IL is seeking an administrative specialist to support the Pediatrics department, schedule patients, manage reception, and handle records.

This full-time role offers a 9:00–5:30 schedule, 40 hours per week, with pay range $20.80–$31.20 per hour and comprehensive benefits. Candidate should have strong organization, communication, and MS Office skills.