Pediatric Surgery Front Desk Specialist

Dhnursing; Lebanon (NH); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Job summary

Dartmouth Health in Lebanon, NH is seeking an organized Administrative Assistant responsible for answering patient calls, greeting patients, assisting with forms, and coordinating scheduling and referrals. You will interact with providers, staff, and insurers to ensure timely services and accurate records.

The role requires a High school diploma or equivalent, strong computer skills, and excellent communication. Competitive benefits and a strong team environment are offered.

Qualifications

• Knowledge of insurance benefit programs and medical terminology.
• Ability to effectively interact with providers, staff, patients and insurance plan representatives.
• Able to prioritize multiple tasks and manage time effectively.
• Must have prior computer experience and excellent communication skills.

Responsibilities

• Responds to patient calls providing general information and education.
• Greets patients arriving for appointments and assists with forms and setup.
• Assesses needs and processes requests for prescriptions, appointments or calls to clinical staff.
• Reviews daily schedules and ensures appointments and wait lists are managed.
• Completes follow up tasks such as scheduling labs or external procedures as directed.
• Monitors messages, faxes, and referrals; routes as appropriate to providers.

Skills

Insurance knowledge

Medical terminology

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dartmouth Health in Lebanon, NH is seeking an organized Administrative Assistant responsible for answering patient calls, greeting patients, assisting with forms, and coordinating scheduling and referrals. You will interact with providers, staff, and insurers to ensure timely services and accurate records.

The role requires a High school diploma or equivalent, strong computer skills, and excellent communication. Competitive benefits and a strong team environment are offered.