Pediatric Site Support Specialist - Admin & Family Liaison

Pediatrics Plus; Maumelle (AR); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off 15 Days Annually

401K with Company Matching

Company Discounts & Incentives

Professional Development and Growth

State of the Art Facilities & Tech

Job summary

Pediatrics Plus is seeking a Site Support Specialist for the Maumelle/North Little Rock location. You will provide administrative support for therapy and preschool operations, greet families, coordinate scheduling, and handle documentation.

The role requires strong communication, organization, and multitasking in a fast-paced pediatric setting. Join a team focused on helping children succeed, with competitive pay and growth opportunities.

Qualifications

• Ability to communicate effectively and professionally with a wide variety of people.
• Must be able to work with clients birth to age 21 and families who are at risk.
• Strong organizational skills with attention to detail and accuracy.
• Computer skills including keyboarding, database, word processing, spreadsheet, and Internet software.
• Ability to handle multiple tasks in a busy environment.
• Ability to read and interpret safety rules, policies, and other company documents.

Responsibilities

• Greets clients and families as they arrive and directs them to appropriate areas.
• Checks in clients, family, and visitors via software and communicates with leadership.
• Receives phone calls for therapy and preschool operations and provides support or transfers as needed.
• Understands internal processes required for students and clients to receive services.
• Assists with tours for families and provides Welcome/Enrollment packets and processes payments as required.
• Processes paperwork between site and central administrative team as outlined in manuals.
• Fulfills requests for medical records and manages mail and scheduling software updates.
• Maintains classroom rosters, schedules, and related documentation; supports onboarding of new clients.

Skills

Communication

Organizational skills

Multitasking

Punctual attendance

Education

High School Diploma or equivalent

Tools

Keyboarding

Database

Word processing

Spreadsheet

Internet software

Job description

Pediatrics Plus is seeking a Site Support Specialist for the Maumelle/North Little Rock location. You will provide administrative support for therapy and preschool operations, greet families, coordinate scheduling, and handle documentation.

The role requires strong communication, organization, and multitasking in a fast-paced pediatric setting. Join a team focused on helping children succeed, with competitive pay and growth opportunities.