Pediatric Site Operations & Family Services Coordinator

Pediatrics Plus; North Little Rock (AR); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

PTO 15 days

401K matching

Discounts & incentives

Professional development

State-of-the-art facilities

Hours 7:30-4:30

Job summary

Pediatrics Plus is seeking a Site Support Specialist in Maumelle/North Little Rock. This role provides customer service, clerical and administrative support for therapy and preschool operations, acting as a liaison between site and central administrative teams, and supporting families from arrival through enrollment.

Responsibilities include greeting families, processing check-ins, handling calls, and coordinating paperwork and onboarding.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication skills and professionalism.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greets clients and families and directs them as needed.
• Checks in clients, families, and visitors via software and communicates with leadership.
• Receives calls for therapy and preschool operations and assists or transfers as needed.
• Understands internal processes to ensure services for students and clients are provided.
• Assists with onboarding materials for new clients and tours for families.
• Manages scheduling updates and communications, mail, and paperwork between site and central teams.
• Ensures safety, cleanliness, and readiness of the facility throughout the day.

Skills

Communication skills

Multitasking

Computer skills

Customer interaction

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheet

Database software

Internet software

Job description

Pediatrics Plus is seeking a Site Support Specialist in Maumelle/North Little Rock. This role provides customer service, clerical and administrative support for therapy and preschool operations, acting as a liaison between site and central administrative teams, and supporting families from arrival through enrollment.

Responsibilities include greeting families, processing check-ins, handling calls, and coordinating paperwork and onboarding.